Washer won’t drain water
Water remains in the tub or clothes are left soaked.
Find the closest washer symptom and open the guide that matches what is happening before you replace parts.

Start with the symptom you can see. If two guides seem close, choose the one that matches what changed first.
Water remains in the tub or clothes are left soaked.
The cycle starts but little or no water enters.
Water appears under, around, or behind the washer.
The washer detects excess suds or takes too long to drain the load.
The leak-protection system stops the cycle and needs a cause-first check.
A front-load washer stays locked after the cycle.
A GE front-load door remains locked after draining or the cycle ends.
A top-load washer will not sense a locked lid.
The washer powers up but will not begin washing.