Tub full of water and cycle ended
The washer appears done, but there is standing water in the tub and the clothes are soaked.
Start here: Start with the cycle setting and a fresh drain or spin command, then move to the hose and pump filter.
Direct answer: If a washer won’t drain water, the most common causes are a paused or wrong cycle, an out-of-balance load that never reaches drain or spin properly, a kinked washer drain hose, or a clogged washer drain pump filter.
Most likely: Start with the easy stuff: make sure the cycle actually includes drain and spin, redistribute a heavy wet load, then check the washer drain hose and any pump cleanout filter for blockage.
A washer that finishes with standing water can look like a dead pump, but plenty of machines are just stuck before the drain step or fighting a simple blockage. Separate those two early and you save a lot of wasted teardown. If the tub is full, work slowly and expect some water when you open any drain path.
Don’t start with: Don’t start by ordering a washer control board or even a washer drain pump. A sock, coin, or hose kink causes this problem a lot more often than an electrical failure.
The washer appears done, but there is standing water in the tub and the clothes are soaked.
Start here: Start with the cycle setting and a fresh drain or spin command, then move to the hose and pump filter.
You hear the machine trying to work, but little or no water leaves the tub.
Start here: That usually points to a blockage at the washer drain pump filter, pump inlet, or washer drain hose.
The load stays heavy and wet, and the machine may pause, rebalance, or stop with water still inside.
Start here: Check for an overloaded or badly bunched load first, then use the related spin troubleshooting if draining is not the only problem.
Some water leaves, but it takes too long, gurgles, or comes back into the tub.
Start here: Look for a partially clogged washer drain hose or a house drain restriction before replacing washer parts.
Some cycles hold water by design, and many washers will not drain or spin normally if the door or lid is not fully latched.
Quick check: Cancel the current cycle and run Drain/Spin. Make sure the door or lid closes firmly and the machine actually starts that command.
A heavy blanket, rug, or one-sided load can keep the washer from reaching full drain and spin behavior.
Quick check: Open the washer, redistribute the load, remove a few heavy items if packed tight, then try Drain/Spin again.
Coins, hair pins, lint, and small clothing items commonly jam the drain path and make the pump hum without moving water.
Quick check: If your washer has a service filter or cleanout, drain the water safely and inspect for debris before buying parts.
A crushed hose can stop flow completely, and a worn pump may hum, leak, or fail to move water even after clogs are cleared.
Quick check: Pull the washer forward enough to inspect the full hose run. If the hose is clear and the pump still only hums or stays silent during drain, the pump becomes more likely.
A lot of washers get blamed for a drain failure when they are paused, set to a soak-type cycle, or waiting on a door or lid signal.
Next move: If the washer drains now, the problem was likely cycle selection, a paused state, or a load-balance issue rather than a failed part. If it still leaves water, move to the drain path checks before assuming the pump is bad.
What to conclude: This separates a simple operating issue from a real blockage or component problem.
A kinked, crushed, or shoved-too-far drain hose can stop water flow just as effectively as a bad pump.
Next move: If the washer drains after correcting the hose, you found the restriction and likely do not need parts. If the hose looks clear and routing is reasonable, the blockage is more likely at the washer pump filter, pump inlet, or inside the pump.
What to conclude: This rules out the most accessible drain restriction without opening the machine further.
This is the highest-payoff check on many front-load and some high-efficiency washers. Small debris here is common and easy to miss.
Next move: If the washer drains normally after cleaning the filter, the clog was the problem and no replacement part is needed. If the filter was clear or the pump impeller is damaged, loose, or jammed hard, the washer drain pump becomes a strong suspect.
The sound during drain tells you a lot. A humming pump with no flow usually means blockage or a jam. A silent pump after the machine commands drain points more toward a failed pump or an electrical issue.
Next move: If clearing the path restores draining, stay with cleanup and verification instead of replacing parts. If the pump hums with a clear path or stays dead during a drain command, plan on a washer drain pump diagnosis or replacement.
Once the easy blockages are ruled out, the goal is to either complete the repair cleanly or stop before you waste money on the wrong part.
If that issue is confirmed: Washer door wont unlock
A good result: You end up with a washer that drains fully, spins out the load, and leaves no leaks around the pump access or hose connections.
If not: If a new pump does not solve it, the remaining causes are usually a door or lid sensing problem, wiring issue, or control problem that is better confirmed with model-specific service steps.
What to conclude: You have either fixed the drain restriction, confirmed a bad washer drain pump, or narrowed it to a non-pump issue without blind part buying.
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Most often the washer did not complete the drain step because of a blocked pump filter, a kinked washer drain hose, or a load-balance problem that interrupted spin and drain. Start with Drain/Spin, then check the hose and filter.
Yes. Some washers will tumble or attempt a partial spin while water is still in the tub, but they will not finish the cycle properly. If clothes come out very wet, treat it as a drain problem first and then check the spin issue if needed.
Maybe, but not automatically. A humming washer drain pump often means it is trying to run against a clog or a jammed impeller. Clear the filter, pump cavity, and washer drain hose before replacing the pump.
No. Do not pour drain cleaner into the washer. It can damage parts and create a nasty spill when you open the drain path. If the home standpipe is clogged, clear that drain separately using the right plumbing method.
If the washer pump sounds normal but the standpipe or laundry sink backs up, the home drain is the problem. If water never reaches the standpipe because it stays in the tub, the blockage or failure is more likely inside the washer drain path.
That is common because many washers keep the door locked when water remains in the tub. Focus on draining the water first. If the lock problem continues after the tub is empty, use the washer door wont unlock guide next.