What the HO SE code usually looks like
Code shows up only on hot or sanitize cycles
The washer starts normally, then stops later in the cycle when it should be heating water.
Start here: Check the household hot water supply first, then move to the washer heating element and temperature sensor branch.
Code appears soon after starting
The machine may fill briefly or not get far into the cycle before stopping with the code.
Start here: Look for poor water fill, closed supply valves, kinked hoses, or a wiring issue at the heater or sensor.
Code appeared once after a power blip
The washer may work again after canceling and restarting.
Start here: Do a full power reset and run a normal cycle once before opening the machine.
Washer also leaves clothes cooler than expected
Cycles that should wash warm or hot seem to stay cold, and the code may be intermittent at first.
Start here: That points more toward a weak heater, bad temperature sensor, or loose connection than a simple software hiccup.
Most likely causes
1. Incoming hot water problem or weak fill
If the washer is not getting the hot water it expects, some cycles can time out or flag a heating fault even though the heater itself is not the only suspect.
Quick check: Make sure both supply valves are fully open, the hot hose is not kinked, and hot water actually reaches the laundry sink or nearby faucet.
2. Loose or heat-damaged wiring at the washer heating circuit
A washer can fill and tumble normally but still throw this code if the heater or sensor connection is loose, corroded, or browned from heat.
Quick check: With power disconnected, inspect accessible wiring at the heater and temperature sensor for loose plugs, burnt terminals, or rubbed insulation.
3. Failed washer heating element
If the washer calls for heat and the water temperature never rises, the heating element is a common hard-failure part on this symptom.
Quick check: The code returns mainly on hot cycles, reset does not help, and wiring looks intact.
4. Failed washer temperature sensor
If the sensor reads wrong, the control can think the water is not heating correctly even when the heater is trying to work.
Quick check: The code comes back quickly, temperature behavior is erratic, and the heater wiring looks normal.
Step-by-step fix
Step 1: Reset the washer and pin down when the code appears
You want to separate a one-time electronic hiccup from a repeatable heating fault before opening the machine.
- Cancel the cycle and unplug the washer or switch off power for about 5 minutes.
- Turn power back on and run a short normal cycle with a warm setting, not the hottest specialty cycle.
- If that works, try the cycle that usually triggers the code and note exactly when it fails: right away, during fill, or later in the wash.
- Listen for normal filling and tumbling so you know the machine is getting past the basic startup checks.
Next move: If the washer completes a normal cycle and the code does not return, the issue may have been a temporary control glitch or a one-off fill problem. If the code comes back, especially on hotter cycles, move to water supply and heating checks.
What to conclude: A repeatable pattern matters here. Hot-cycle-only failures usually point toward the heater, sensor, or the water coming in colder or weaker than expected.
Stop if:- You smell burning plastic or see smoke.
- The washer trips the breaker when the cycle starts.
- Water is leaking from the washer cabinet.
Step 2: Check the hot and cold water supply before blaming parts
A washer that cannot fill properly or gets no real hot water can throw a heating-related code even though the internal heater is not the first thing wrong.
- Confirm both water supply valves are fully open.
- Inspect the washer fill hoses for kinks, crushing behind the machine, or obvious leaks.
- Run hot water at a nearby sink or laundry faucet and make sure the hot side is actually hot, not lukewarm or reversed.
- If your washer has inlet screens you can safely access, shut off water, remove the hoses, and check for sediment clogging the screens. Rinse screens gently with water only; do not poke them apart with a sharp tool.
- Reconnect hoses, reopen valves, and test again.
Next move: If the code disappears after restoring proper fill or real hot water, the washer was reacting to a supply problem, not a failed internal part. If water supply is good and the code still returns on heat-related cycles, inspect the heater and sensor area next.
What to conclude: Good fill and real hot water rule out the easy external causes and make an internal heating fault more likely.
Step 3: Inspect the heater and temperature sensor wiring
Loose plugs and heat-damaged terminals are common, and they can mimic a bad part without the part itself being failed.
- Unplug the washer and pull it out enough to access the service area safely.
- Open only the access panel needed for your washer's heater and sensor area.
- Look for loose connectors, green corrosion, browned terminals, melted plastic, or wires rubbed through on metal edges.
- Reseat any fully accessible plug connection firmly if it is loose, but do not force brittle or burnt connectors back into service.
- If you find moisture tracks or signs of a small leak onto wiring, stop and correct the leak source before running the washer again.
Next move: If a loose connection was the issue, the washer may run normally again after the connector is secured and dried out. If wiring looks sound and the code still returns, the heater or temperature sensor becomes the stronger suspect.
Step 4: Test the washer heating element and temperature sensor if you have a meter
This is the point where parts become worth considering, because you are checking the two most likely failed components directly.
- Keep the washer unplugged.
- Use a multimeter to check the washer heating element for continuity. A completely open reading usually means the element has failed.
- Check the washer temperature sensor for a sensible resistance reading and compare whether it changes normally with temperature if you know how to do that safely.
- If the heating element tests open, treat the washer heating element as the likely repair.
- If the temperature sensor reads far out of range, shorted, open, or obviously inconsistent, treat the washer temperature sensor as the likely repair.
Next move: If one component clearly fails testing, you have a solid repair direction and can replace that part with much more confidence. If both parts test plausibly and wiring is good, the problem may be in the harness or main control, which is not a smart guess-and-buy repair.
Step 5: Replace the confirmed failed part or call for deeper electrical diagnosis
Once the heater or sensor is confirmed bad, replacement is reasonable. If neither is confirmed, the next step is controlled diagnosis, not parts roulette.
- Replace the washer heating element if it tested open or visibly damaged.
- Replace the washer temperature sensor if it tested bad or gave clearly erratic readings.
- Reassemble the washer carefully, restore power and water, and run the same cycle that used to trigger the code.
- If the code is gone, run one more hot cycle to confirm the fix holds.
- If the code remains after a confirmed-good heater or sensor repair, stop and have the wiring harness and main control diagnosed professionally.
A good result: The washer should complete the hot cycle without stopping on HO SE, and water temperature behavior should be back to normal.
If not: If the code persists after a confirmed part replacement, the remaining suspects are wiring or control-side faults that need model-specific testing.
What to conclude: A proven bad heater or sensor is a fair DIY repair. A washer that still throws the code after that needs deeper electrical diagnosis, not more random parts.
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FAQ
What does HO SE mean on an Electrolux washer?
It usually points to a heating or temperature-sensing problem. The washer expected a certain water temperature change and did not see it.
Can I keep using the washer with an HO SE code?
Not a good idea. If the code keeps returning, the washer may stop mid-cycle, and repeated use can worsen wiring or heater damage if that is the real fault.
Is the washer heating element the most likely bad part?
Often, but not always. Check the water supply and inspect wiring first. If the code shows up mainly on hot cycles and the element tests open, then the heater is a strong bet.
Could a bad temperature sensor cause this code even if the washer still runs?
Yes. A washer can still fill and tumble with a bad temperature sensor, but the control may stop the cycle once the temperature reading stops making sense.
Should I replace the main control board for an HO SE code?
No, not first. On this symptom, a bad heater, bad temperature sensor, or damaged wiring is a more grounded place to start. Replace a board only after the rest of the circuit has been checked.