Washer Shaking Troubleshooting (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

Turn off the washer and unplug it. Check the floor for level and ensure the machine is properly balanced. If the shaking continues, inspect the load for balance and redistribute if necessary.

Confirm the symptom

Washer vibrates excessively during spin cycle
Machine moves or shifts during operation
Loud thumping or knocking sounds during use

Tools and prep

Screwdriver
Towel or padding
Level
Owner's manual
Work gloves
Unplug the washer before starting

Step-by-step troubleshooting

Check Floor Level
Do: Use a level to check the floor where the washer is installed.
Observe: If the floor is uneven, the washer may shake.
Means: Uneven floor can cause instability.
Next: Adjust the floor or move the washer to a level surface.
Adjust Washer Feet
Do: Adjust the leveling feet at the bottom of the washer using a screwdriver.
Observe: The washer should sit level without rocking.
Means: Improperly adjusted feet can lead to shaking.
Next: Secure the feet and test the washer.
Check Load Balance
Do: Open the washer and redistribute the laundry evenly.
Observe: An unbalanced load can cause shaking during spin.
Means: Uneven weight distribution leads to vibration.
Next: Run the washer again to see if shaking stops.
Inspect for Loose Parts
Do: Check for loose or missing parts, such as the shock absorber or springs.
Observe: Loose parts may rattle or cause instability.
Means: Missing or loose components can lead to shaking.
Next: Tighten or replace any loose parts.
Check for Foreign Objects
Do: Look inside the drum and under the washer for foreign objects.
Observe: Foreign objects can cause imbalance or vibration.
Means: Objects caught in the drum or under the washer can lead to shaking.
Next: Remove any foreign objects and test the washer.
Test with an Empty Load
Do: Run the washer with an empty load to see if it still shakes.
Observe: If it still shakes, the issue is likely mechanical.
Means: A mechanical issue may require further inspection or professional help.
Next: Consult a professional if the shaking persists.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Uneven Floor The washer sits on an uneven surface, causing instability.	Common	Easy	None
Improperly Adjusted Feet The leveling feet are not adjusted correctly, leading to shaking.	Common	Easy	None
Unbalanced Load Laundry is not evenly distributed in the drum.	Common	Easy	None
Loose or Missing Parts Components like shock absorbers or springs are loose or missing.	Sometimes	Easy–Medium	Shock absorber, springs
Foreign Objects Objects are caught in the drum or under the washer.	Sometimes	Easy	None
Mechanical Issues Internal components like the motor or bearings are faulty.	Rare	Hard	Motor, bearings

Parts matching

If your washer is shaking, you may need to replace certain parts. Here are common parts that may be needed:

Shock absorber
Springs
Leveling feet
Motor
Bearings

Always refer to your owner's manual for the correct parts for your specific washer model.

When to call a professional

The washer continues to shake after adjusting the feet and checking the load.
You hear loud noises or knocking sounds that persist after checking for foreign objects.
The shaking causes damage to the washer or surrounding area.
You suspect a mechanical issue like a faulty motor or bearings.
You are unsure about how to proceed with the repair.

FAQ

Why is my washer shaking even when it's empty?

If your washer shakes when it's empty, it could be due to an uneven floor, improperly adjusted feet, or a mechanical issue like a faulty motor or bearings.

Can an unbalanced load cause damage to my washer?

Yes, an unbalanced load can cause excessive vibration and potentially damage the washer over time.

How do I know if my washer's shock absorber is faulty?

If your washer vibrates excessively or makes loud noises during the spin cycle, the shock absorber may be faulty and need replacement.

Is it safe to use my washer if it's shaking?

It's not recommended to use your washer if it's shaking excessively, as it can cause further damage or injury.

Can I fix a shaking washer myself?

In many cases, you can fix a shaking washer by adjusting the feet, redistributing the load, or checking for loose parts. However, if the issue is mechanical, it may require professional help.