What the 4C or 4E code usually looks like
Code appears within the first few minutes
You hear the dishwasher start, maybe drain briefly, then it stops and shows 4C or 4E before much water enters.
Start here: Check that the water shutoff valve is fully open and the dishwasher supply hose is not kinked behind the machine.
Machine hums but the tub stays dry
The cycle begins, but when you open the door there is little or no water pooled in the sump area.
Start here: Focus on incoming water: supply valve, hose restriction, and debris at the dishwasher water inlet valve screen.
A little water enters, then the code returns
The dishwasher gets a weak trickle or partial fill, then stops with the error.
Start here: Look for low flow from a partly closed shutoff valve, a pinched hose, or sediment clogging the inlet screen.
Code started after plumbing work or moving the dishwasher
The dishwasher worked before, then failed after sink work, flooring, cabinet work, or pulling the unit out.
Start here: Recheck the under-sink shutoff, hose routing, and whether the supply line was twisted or crushed during reinstall.
Most likely causes
1. Water supply shutoff is closed or only partly open
This is the most common real-world cause, especially after sink repairs, cleaning under the sink, or moving stored items around the valve.
Quick check: Turn the dishwasher off, find the hot-water shutoff feeding the dishwasher, and make sure it is fully open, not just cracked open.
2. Dishwasher water supply hose is kinked or restricted
A dishwasher can throw 4C or 4E when the valve is open but flow is too weak because the hose is pinched behind the unit or bent sharply under the sink.
Quick check: Inspect the full visible hose path for a flattened spot, hard bend, or twist, especially where it passes through the cabinet.
3. Debris is blocking the dishwasher water inlet valve screen
Sediment from plumbing work or older supply lines can clog the small screen where water enters the dishwasher, causing a weak fill or no fill.
Quick check: If you can safely shut off water and disconnect the inlet line, inspect the valve inlet screen for grit or mineral debris.
4. Dishwasher float assembly or dishwasher water inlet valve has failed
If supply is strong and unobstructed but the tub still does not fill, the dishwasher may be falsely reading full or the inlet valve may not be opening properly.
Quick check: Listen at startup: if you hear no clear water-entry sound and the tub stays dry after supply checks, the float or inlet valve moves up the list.
Step-by-step fix
Step 1: Make sure this is really a no-fill problem
4C and 4E point to incoming water trouble, so first confirm the tub is not actually filling and then draining for some other reason.
- Cancel the cycle and let the dishwasher stop completely.
- Start a normal cycle and listen through the first 1 to 2 minutes.
- Open the door after the initial startup period and look in the bottom of the tub.
- If the bottom is mostly dry or only has a small puddle, treat this as a fill problem.
- If the tub fills normally and then empties out, you are chasing a different issue than this code usually points to.
Next move: You confirmed the dishwasher is not filling properly, so stay on the water-supply path. If you find normal water level in the tub, the code may be secondary to another problem and this page is no longer the best fit.
What to conclude: A dry or nearly dry tub tells you the dishwasher is not getting enough incoming water soon enough.
Stop if:- Water is leaking under the dishwasher or into the cabinet.
- You smell burning, see smoke, or hear electrical arcing.
- The dishwasher is hardwired and you are not comfortable working around water and power together.
Step 2: Check the under-sink water supply first
A closed or half-open shutoff valve is the fastest, safest fix and the most common one in the field.
- Find the dishwasher hot-water shutoff valve under the sink.
- Turn it fully open if it is partly closed or feels stopped midway.
- Check whether anything stored under the sink is pressing on the supply line.
- Run the kitchen hot water for a minute to confirm the household hot-water supply is available.
- Start the dishwasher again and listen for a stronger fill sound.
Next move: If the dishwasher now fills and the code clears, the problem was low or blocked supply at the shutoff or line path. If the valve is fully open and the dishwasher still does not fill, move to the hose and inlet connection.
What to conclude: You ruled out the easiest supply-side cause before touching the appliance.
Step 3: Inspect the dishwasher water supply hose for kinks or crushing
A pinched line can reduce flow enough to trigger 4C or 4E even when the shutoff valve is open.
- Turn off power to the dishwasher at the breaker or unplug it if accessible.
- Turn off the dishwasher water shutoff under the sink.
- Inspect the visible supply hose under the sink and where it passes through the cabinet side.
- If you recently moved the dishwasher, carefully pull it forward only enough to check for a crushed or sharply bent hose behind it.
- Straighten minor kinks if the hose is not damaged, then restore water and power and test again.
Next move: If the dishwasher fills normally after rerouting the hose, the restriction was the cause. If the hose path looks good and flow is still weak or absent, check the inlet connection for sediment.
Step 4: Check for sediment at the dishwasher water inlet connection
After plumbing work or in older homes, grit can clog the small inlet screen and starve the dishwasher for water.
- Shut off power to the dishwasher and close the dishwasher water shutoff valve.
- Place a towel or shallow pan under the inlet connection.
- Disconnect the dishwasher water supply line at the dishwasher inlet if you can reach it safely.
- Inspect the dishwasher water inlet valve screen for sand, rust flakes, or mineral buildup.
- Rinse loose debris from the screen gently with water or pick it out carefully without damaging the screen, then reconnect the line and test.
Next move: If fill returns and the code stays gone, the restriction was sediment at the inlet. If the screen is clear and supply to the dishwasher is strong but the tub still stays dry, the remaining likely causes are the dishwasher float assembly or dishwasher water inlet valve.
Step 5: Decide between a stuck float and a failed inlet valve
Once supply, hose routing, and inlet blockage are ruled out, the likely fix is inside the dishwasher fill system.
- With power off, inspect the dishwasher float area inside the tub if your model uses a visible float and make sure it is not jammed by debris or soap residue.
- Clean around the float area with warm water and mild soap if it feels sticky, then make sure it moves freely.
- Restore power and run a test cycle.
- If the float moves freely, supply is confirmed good, and the dishwasher still does not take in water, suspect the dishwasher water inlet valve.
- If you are comfortable with appliance diagnosis, replace the confirmed failed fill component; otherwise schedule service and report that supply and hose checks already passed.
A good result: If freeing the float restores normal filling, you found the fault without replacing unnecessary parts.
If not: If the float is free and the dishwasher still will not fill, the dishwasher water inlet valve is the strongest remaining DIY part-failure suspect.
What to conclude: At this point you have narrowed the problem to the dishwasher's own fill controls rather than the house plumbing.
Replacement Parts
Repair Riot may earn a commission from qualifying purchases, at no extra cost to you.
FAQ
What does 4C or 4E mean on a Samsung dishwasher?
It usually means the dishwasher is not filling with water fast enough, or at all. The most common causes are a closed shutoff valve, a kinked supply hose, or debris at the dishwasher water inlet connection.
Can low water pressure cause a 4C or 4E code?
Yes. If the dishwasher gets only a weak trickle, it may time out and show the code. A partly closed shutoff valve or restricted hose is more common than a true whole-house pressure problem.
Should I replace the dishwasher water inlet valve right away?
No. Check the shutoff valve, hose routing, and inlet screen first. The inlet valve becomes a stronger suspect only after you know the dishwasher is getting proper water supply to the machine.
Can I keep running the dishwasher with a 4C or 4E code?
You can retry after correcting a simple supply issue, but do not keep forcing cycles if the tub stays dry. Repeated attempts will not clear a blocked line or failed fill component.
Why did this code start after plumbing work or moving the dishwasher?
That is a common clue. The shutoff valve may have been left partly closed, sediment may have been stirred up into the inlet screen, or the supply hose may have been twisted or pinched when the dishwasher was pushed back in.
Is this the same as a drain problem?
Usually no. This code points to incoming water, not water leaving the machine. If the tub fills normally and then drains out or leaves standing water later, you are likely dealing with a different dishwasher problem.