Dishwasher not draining

GE Profile Dishwasher Leaves Water in Bottom

Direct answer: If your GE Profile dishwasher leaves water in the bottom, the most common cause is a blockage in the dishwasher filter, sump, drain hose, or sink air gap rather than a bad internal part.

Most likely: Start with the standing-water pattern: a shallow clean puddle after the cycle can be normal, but murky water covering the filter area usually means the dishwasher drain path is restricted.

First separate normal leftover water from a real no-drain problem. Then work from the tub outward: filter and sump first, then the drain hose and sink-side connection. Reality check: one popcorn kernel, label scrap, or shard of glass can stop a dishwasher from draining. Common wrong move: running cycle after cycle without clearing the filter just packs debris tighter into the drain path.

Don’t start with: Don’t start by ordering a dishwasher drain pump. Most of these calls turn out to be food debris, glass, grease, or a kinked drain hose.

If the water is just below the filter screenThat may be normal sump water, not a failure.
If the water is dirty and sitting above the filter areaTreat it like a drain blockage and check the tub-to-sink path first.
Last reviewed: 2026-04-17

What the standing water is telling you

Shallow clean water only in the very bottom

A small amount of mostly clear water sits down in the sump area, but dishes are otherwise clean and the cycle finishes normally.

Start here: Confirm whether the water is actually above the filter area before taking anything apart.

Murky water covering the filter or touching the lower rack area

You open the door after the cycle and see dirty standing water with food bits or cloudy residue.

Start here: Go straight to the filter and sump check, then inspect the drain hose path.

Water leaves during drain, then comes back later

The tub looks empty right after draining, but water reappears after the sink is used or after a while.

Start here: Look for a sink air gap clog, a low or sagging dishwasher drain hose, or a sink-side drain restriction.

Dishwasher hums or buzzes during drain but water stays put

You hear the machine trying to drain, but the water level barely changes.

Start here: Check for debris jammed in the sump or a blocked drain hose before suspecting the dishwasher drain pump.

Most likely causes

1. Clogged dishwasher filter or sump area

This is the most common cause when water is dirty, draining is slow, or the problem got worse over a few loads.

Quick check: Remove the lower rack and filter pieces, then look for sludge, paper labels, bones, glass, or seeds in the sump opening.

2. Blocked or kinked dishwasher drain hose

A partial hose blockage often lets some water out but leaves a puddle behind, especially after heavy or greasy loads.

Quick check: Follow the dishwasher drain hose from the unit to the sink connection and look for sharp bends, sags, or packed debris at the ends.

3. Clogged sink air gap or sink-side drain connection

If water backs into the dishwasher after the cycle or the sink drains poorly too, the restriction is often outside the dishwasher tub.

Quick check: If there is an air gap on the sink or countertop, remove the cap and check for gunk. Also inspect the hose connection at the sink drain or disposal inlet.

4. Dishwasher drain pump jammed or failing

This moves up the list when the filter and hose path are clear, the unit hums during drain, or the pump sounds rough and the water level does not drop.

Quick check: After clearing visible blockages, run a drain and listen for a strong water-rushing sound versus a weak hum or grinding noise.

Step-by-step fix

Step 1: Decide whether it is normal sump water or a real no-drain problem

A little water in the sump is normal on many dishwashers. You do not want to tear into a machine that is actually draining as designed.

  1. Cancel the cycle or run a drain so you are checking the tub at the end of an actual drain event.
  2. Open the door and look at the water level relative to the filter area, not just the shiny bottom of the tub.
  3. If the water is only down in the recessed sump and not covering the filter area, compare it to how the machine normally looks after a good cycle.
  4. If the water is pooled above the filter, looks dirty, smells sour, or sloshes when you move the rack, treat it as a drain problem.

Next move: If you confirm it is only a small amount of clean sump water, you likely do not have a repair problem. If the water is clearly standing above the normal low point, keep going with blockage checks.

What to conclude: This separates normal retained water from a true drain restriction so you do not chase the wrong problem.

Stop if:
  • Water is touching electrical components or leaking onto the floor.
  • You are not sure whether the dishwasher is safe to run another drain cycle.

Step 2: Clean the dishwasher filter and check the sump for debris

This is the highest-payoff check. Most dishwashers that leave water in the bottom have debris right where the drain path starts.

  1. Turn off power to the dishwasher before reaching into the sump area.
  2. Pull out the lower rack and remove the dishwasher filter assembly and any screen pieces you can access without forcing them.
  3. Wash the filter with warm water and mild soap. Use a soft brush or cloth if needed, but do not gouge the mesh or plastic.
  4. Look into the sump opening for food paste, broken glass, twist ties, labels, fruit pits, or bone fragments.
  5. Carefully remove debris with your fingers or needle-nose pliers. If you suspect glass, wear cut-resistant gloves and move slowly.
  6. Reinstall the dishwasher filter pieces securely so they seat flat and lock properly.

Next move: If the next drain clears the tub normally, the blockage was at the filter or sump. If the tub still holds water, the restriction is likely farther down the drain path or the pump is not moving water well.

What to conclude: A cleaned filter and clear sump rule out the most common tub-side blockage and make the next checks more reliable.

Step 3: Check the dishwasher drain hose path and the sink-side connection

Once the tub-side path is clear, the next most common trouble spot is the hose run from the dishwasher to the sink drain or air gap.

  1. Disconnect power before moving the dishwasher or loosening any hose connection.
  2. Look under the sink and trace the dishwasher drain hose from the cabinet wall to the sink drain, air gap, or disposal inlet.
  3. Straighten any sharp kink and correct any deep sag that could trap sludge.
  4. If your setup has an air gap, remove the cap and clean out debris inside the air gap body and the connected hoses.
  5. Place a towel or shallow pan under the hose connection, then disconnect the sink-side end and check for grease, food paste, or scale buildup.
  6. If the hose is clogged, flush it out with water at a sink or replace it if it is split, permanently kinked, or packed with buildup you cannot clear.

Next move: If water now drains fast and stays out of the tub, the problem was in the hose path or sink-side connection. If the hose path is open and the dishwasher still will not push water out, move on to the pump check.

Step 4: Watch what happens during a drain cycle

Sound and water movement tell you a lot here. A strong drain sounds different from a jammed or weak pump.

  1. Restore power and run a short cycle or cancel-drain with the lower area reassembled.
  2. Listen near the bottom front of the dishwasher during the drain portion.
  3. A healthy drain usually sounds like a steady rush of water moving out through the hose.
  4. If you hear only a hum, a strained buzz, intermittent grinding, or almost no water movement at the sink-side hose, shut the unit back off.
  5. If the dishwasher drains some water but not all, recheck for a partial hose clog or water returning from the sink side after the pump stops.

Next move: If the dishwasher now drains strongly and the tub stays clear, recheck over the next few loads and you are likely done. If the drain sound is weak or the pump only hums with a clear drain path, the dishwasher drain pump becomes the leading suspect.

Step 5: Replace the failed drain-path part or call for service if the diagnosis is still muddy

By this point you have either found a confirmed blockage-related part issue or narrowed it to an internal pump problem that is no longer guesswork.

  1. Replace the dishwasher drain hose if it is split, permanently kinked, or still restricted after cleaning.
  2. Replace the dishwasher filter assembly if it is damaged and no longer seats correctly, letting debris keep reaching the sump.
  3. If the hose path is clear, the sump is clear, and the dishwasher only hums or drains weakly, plan on a dishwasher drain pump repair.
  4. After any repair, run a rinse or cancel-drain and watch the full drain-out before pushing the machine back into regular use.
  5. If you still have water returning to the tub after a good drain, correct the sink-side drain issue or hose routing before replacing more dishwasher parts.

A good result: If the tub drains fully and stays clear between cycles, the repair path was correct.

If not: If the machine still leaves water after the filter, hose path, and pump checks, professional diagnosis is the clean next move because the remaining causes are less common and more invasive.

What to conclude: You are down to a confirmed part problem or a justified service call, not random parts swapping.

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FAQ

Is a little water in the bottom of a GE Profile dishwasher normal?

Yes. A small amount of clean water down in the sump area can be normal. What is not normal is dirty water sitting above the filter area or enough water to slosh around the tub floor.

Why does my dishwasher drain and then fill back up with dirty water?

That usually points to water coming back from the sink side, not a bad dishwasher part. Check for a clogged sink air gap, a low or sagging dishwasher drain hose, or a restriction at the sink drain connection.

Can a clogged filter really keep a dishwasher from draining?

Absolutely. On dishwashers, the filter and sump area are the first choke points. Grease, food paste, labels, glass, and seeds can slow the drain enough to leave water behind every cycle.

Should I replace the dishwasher drain pump first?

No. A drain pump is not the first bet on this symptom. Clear the filter, sump, hose path, and sink-side connection first. Those are more common and cheaper to fix.

What if my dishwasher hums but will not drain?

A hum with little or no water movement usually means the pump is trying but cannot move water. That can still be a jammed sump or blocked hose, so clear those first. If the path is open and the hum remains, the dishwasher drain pump is the likely repair.

Can I use vinegar or drain cleaner to clear a dishwasher drain problem?

Skip drain cleaner. It can damage parts and create a mess when you open the hose path. Warm water and mild soap are fine for cleaning the filter, but real clogs usually need to be removed physically from the sump, hose, or air gap.