Washer Error Code 4E: Troubleshooting Guide (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

Error code 4E on your washer indicates a drainage issue. First, check for clogs in the drain hose and pump filter. Ensure the drain hose is not kinked or blocked. If the problem persists, you may need to inspect the drain pump.

Confirm the symptom

Washer displays error code 4E
Water does not drain from the washer
Washer stops mid-cycle
Unusual noises during the drain cycle
Error code appears after the wash cycle
Washer door won't open after the cycle

Tools and prep

Screwdriver (Phillips and flathead)
Pliers
Bucket
Towel
Flashlight
Turn off power to the washer at the circuit breaker
Shut off the water supply to the washer
Clear the area around the washer for easy access

Step-by-step troubleshooting

Check the Drain Hose
Do: Inspect the drain hose for kinks, clogs, or blockages.
Observe: Look for any visible obstructions or damage.
Means: The hose should be straight and clear of debris.
Next: If the hose is clear, move to the next step.
Clean the Pump Filter
Do: Locate the pump filter, usually at the front bottom of the washer.
Observe: Check for any debris or blockages in the filter.
Means: The filter should be clean and free of obstructions.
Next: If the filter is clean, proceed to the next step.
Inspect the Drain Pump
Do: Remove the pump cover and check for any foreign objects.
Observe: Look for any visible damage or blockages.
Means: The pump should be clean and in good working condition.
Next: If the pump is clear, move to the next step.
Check the Drain Pump Impeller
Do: Remove the drain pump and inspect the impeller.
Observe: Ensure the impeller spins freely and is not damaged.
Means: The impeller should rotate smoothly without obstruction.
Next: If the impeller is fine, proceed to the next step.
Test the Drain Pump
Do: Use a multimeter to test the drain pump for continuity.
Observe: Ensure the pump is receiving power and functioning correctly.
Means: The pump should show continuity and operate normally.
Next: If the pump is faulty, replace it.
Inspect the Control Board
Do: Check the control board for any signs of damage or burnout.
Observe: Look for burnt components or loose connections.
Means: The control board should be in good condition.
Next: If the control board is damaged, replace it.
Reassemble and Test
Do: Reassemble all components and restore power and water supply.
Observe: Run a test cycle to ensure the error code is resolved.
Means: The washer should complete the cycle without displaying error code 4E.
Next: If the error persists, consult a professional.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Clogged Drain Hose Debris or kinks in the hose prevent proper drainage.	Common	Easy	New drain hose
Blocked Pump Filter Foreign objects or lint can clog the filter, blocking water flow.	Common	Easy–Medium	Replacement filter
Faulty Drain Pump The pump may be damaged or worn out, failing to drain water.	Sometimes	Medium	New drain pump
Damaged Impeller The impeller can become clogged or broken, preventing proper drainage.	Sometimes	Medium	New impeller
Control Board Issues A faulty control board can cause erroneous error codes.	Rare	Hard	New control board
Wiring Problems Loose or damaged wires can disrupt the drainage process.	Rare	Medium	Wiring repair kit

Parts matching

Ensure you have the correct parts before starting repairs. Always double-check compatibility with your washer model.

Drain hose
Pump filter
Drain pump
Impeller
Control board
Wiring repair kit

Keep the original parts as a reference when purchasing replacements.

When to call a professional

Error code 4E persists after troubleshooting
Washer shows multiple error codes
Visible damage to internal components
Unfamiliar with electrical repairs
Lack of confidence in diagnosing the issue
Washer is under warranty
Safety concerns or lack of proper tools

FAQ

What does error code 4E mean?

Error code 4E indicates a drainage issue in your washer.

Can I fix error code 4E myself?

Yes, many causes of error code 4E can be fixed with basic troubleshooting and replacement of common parts.

How do I clear the pump filter?

Locate the pump filter at the front bottom of the washer, remove it, and clean out any debris. Reassemble and test the washer.

What if the drain hose is clear but the error persists?

If the drain hose is clear, inspect the pump filter, drain pump, and impeller for blockages or damage.