Washer Not Working (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

Turn off the washer, unplug it, and check the power outlet. Ensure water valves are open and the machine isn’t unbalanced. If it still doesn’t work, consult the manual or a technician.

Confirm the symptom

Washer doesn’t start when you press start.
No water enters the drum.
Machine makes no noise or movement.
Display shows error codes or is blank.
Drum spins but doesn’t wash or drain.

Tools and prep

Screwdriver set
Multimeter (optional)
Flashlight
Bucket (for water leaks)
Owner’s manual
Turn off power at the circuit breaker or unplug the washer.
Shut off water supply valves if needed.

Step-by-step troubleshooting

Check Power Supply
Do: Ensure the washer is plugged in and the outlet works. Test with another appliance.
Observe: Outlet powers other devices.
Means: Power supply is likely not the issue.
Next: Check water supply.
Check Water Supply
Do: Verify both hot and cold water valves are fully open.
Observe: Water flows from the valves when turned on.
Means: Water supply is adequate.
Next: Inspect for clogs.
Inspect for Clogs
Do: Check inlet filters and hoses for blockages. Clean or replace if necessary.
Observe: Water flows freely through the hoses and filters.
Means: Clogs were the issue.
Next: Run a test cycle.
Run a Test Cycle
Do: Select a short cycle and start the washer. Observe for any unusual behavior.
Observe: Washer completes the cycle without issues.
Means: Problem may be resolved.
Next: Review error codes (if applicable).
Review Error Codes
Do: Check the display for error codes. Refer to the manual for their meanings.
Observe: Error code is identified and understood.
Means: Specific issue can be addressed.
Next: Consult the manual or a technician.
Check for Mechanical Issues
Do: Listen for unusual noises and check if the drum is balanced.
Observe: No strange noises and drum is level.
Means: Mechanical issues are unlikely.
Next: Consult a professional.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Power outage or tripped circuit breaker Washer requires electricity to operate.	Common	Easy	None
Closed water valves No water flow prevents the washer from starting.	Common	Easy	None
Clogged inlet filters or hoses Blockages restrict water flow to the drum.	Common	Easy–Medium	Inlet filter, hose
Faulty lid switch or door lock Switch prevents operation if not properly engaged.	Sometimes	Medium	Lid switch, door lock assembly
Malfunctioning water level pressure switch Switch detects water levels and signals the washer to proceed.	Sometimes	Medium	Pressure switch
Broken motor or belt Motor or belt failure stops drum rotation.	Rare	Hard	Motor, belt
Faulty control board Board controls all washer functions and may fail.	Rare	Hard	Control board

Parts matching

Common parts needed for a washer not working include:

Inlet filter
Water inlet valve
Lid switch
Door lock assembly
Water level pressure switch
Drive belt
Control board

Purchase parts compatible with your washer model using the serial number from the manual or machine.

When to call a professional

Washer still doesn’t work after checking all basic issues.
Error codes persist or are unclear.
You hear loud noises or burning smells during operation.
You suspect electrical or internal mechanical failures.
You’re unsure about handling electrical components or disassembly.

FAQ

Why won’t my washer start even though it’s plugged in?

Check the circuit breaker or fuse box to ensure the power hasn’t tripped. Also, test the outlet with another device.

What if my washer fills with water but won’t spin?

The lid switch may not be engaged, or the motor might be faulty. Check the switch and ensure the lid is closed properly.

How do I know if the water inlet valve is clogged?

If water flows slowly or not at all, the inlet valve or filters may be clogged. Clean the filters or replace the valve.

Can a bad water level pressure switch cause the washer not to work?

Yes, a faulty pressure switch can prevent the washer from detecting proper water levels, stopping the cycle.

Is it worth repairing an old washer that won’t work?

If the repair cost is less than 50% of a new washer’s price and the machine is under 8–10 years old, repair is usually worth it.