Washer Not Agitating: Troubleshoot & Fix It Now (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

If your washer isn't agitating, first check the lid switch and water level. Then inspect the transmission or motor coupling. Turn off power before troubleshooting.

Confirm the symptom

Washer fills with water but doesn't agitate
Drum spins during spin cycle but not during wash
No motor noise during agitation
Washer works normally otherwise

Tools and prep

Screwdrivers (flathead and Phillips)
Multimeter (for testing continuity)
Flashlight
Socket set and wrenches
Work gloves
Turn off power at the circuit breaker
Turn off water supply

Step-by-step troubleshooting

Check Lid Switch
Do: Inspect the lid switch for damage or wear. Test continuity with a multimeter.
Observe: Lid switch is broken or has no continuity.
Means: Replace the lid switch.
Next: Replace lid switch and test washer.
Verify Water Level
Do: Check if the washer is filling to the correct level. Ensure the water inlet valve is open.
Observe: Washer isn't filling enough or water inlet valve is closed.
Means: Adjust or repair the water inlet valve.
Next: Fix water inlet valve and test washer.
Inspect Motor Coupling
Do: Remove the washer's back panel and check the motor coupling for cracks or wear.
Observe: Motor coupling is damaged or broken.
Means: Replace the motor coupling.
Next: Install new motor coupling and test washer.
Test Transmission
Do: Check the transmission for damage or wear. Listen for grinding noises during operation.
Observe: Transmission is damaged or worn.
Means: Replace the transmission.
Next: Install new transmission and test washer.
Check Motor
Do: Test the motor with a multimeter for continuity. Listen for humming or unusual noises.
Observe: Motor has no continuity or is making strange noises.
Means: Replace the motor.
Next: Install new motor and test washer.
Examine Agitator
Do: Remove the agitator and check for blockages or damage.
Observe: Agitator is blocked or damaged.
Means: Clear blockage or replace agitator.
Next: Clean or replace agitator and test washer.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Faulty Lid Switch The lid switch prevents the washer from agitating if it's not working properly.	Common	Easy	Lid Switch
Low Water Level Insufficient water prevents the washer from starting the agitation cycle.	Sometimes	Easy	Water Inlet Valve
Broken Motor Coupling A damaged motor coupling can prevent the motor from transferring power to the transmission.	Common	Easy–Medium	Motor Coupling
Worn Transmission A worn or damaged transmission can prevent proper agitation.	Sometimes	Medium	Transmission
Failed Motor A faulty motor can prevent the washer from agitating.	Rare	Hard	Motor
Blocked or Damaged Agitator A clogged or damaged agitator can prevent it from moving during the wash cycle.	Sometimes	Easy	Agitator

Parts matching

Common parts needed for a washer not agitating:

Lid Switch
Water Inlet Valve
Motor Coupling
Transmission
Motor
Agitator

Always match the part to your washer's model number for compatibility.

When to call a professional

Washer makes loud noises or smells burning during operation
You're unsure about electrical testing or repairs
The issue persists after replacing all accessible parts
You don't have the proper tools or experience
The washer is under warranty and you don't want to risk voiding it

FAQ

Can I test the lid switch myself?

Yes, use a multimeter to test for continuity. If there's no continuity, replace the lid switch.

Why is my washer filling but not agitating?

This could be due to a faulty lid switch, low water level, or a broken motor coupling.

How do I know if the motor coupling is broken?

Inspect the coupling for cracks or wear. If it's damaged, it will need to be replaced.

Is it worth replacing the transmission?

Replacing the transmission can be costly. Consider the age and value of your washer before proceeding.

Can a clogged drain cause agitation issues?

No, a clogged drain affects the spin cycle, not the agitation cycle.

What if the agitator is stuck?

Try gently prying it loose with a screwdriver. If it's damaged, replace it.