Quick answer
After a power outage, unplug your washer for 1 minute, then plug it back in to reset it. Check the circuit breaker for a tripped switch and reset it if needed. If the washer still doesn't work, inspect the door lock, water valves, and motor for issues.
Confirm the symptom
- Washer stopped working after a power outage
- Washer won't start or respond to controls
- Power indicator lights are off or not functioning
Tools and prep
- Screwdriver set
- Voltage tester
- Flashlight
- Plastic putty knife
- Turn off power at the circuit breaker
- Turn off water supply if needed
Step-by-step troubleshooting
- Unplug and ResetDo: Unplug the washer from the outlet for 1 minute, then plug it back in.Observe: Washer powers on and responds to controls.Means: The issue was a temporary power glitch.Next: Use the washer normally.
- Check Circuit BreakerDo: Locate the circuit breaker panel and check if the washer's circuit is tripped.Observe: Breaker is in the 'off' position or partially tripped.Means: The circuit was overloaded or shorted.Next: Reset the breaker by turning it fully off then back on.
- Inspect Door LockDo: Check if the door is fully closed and the lock engages. Use a flashlight to look for debris or damage.Observe: Door lock mechanism is stuck or damaged.Means: The door lock is preventing the washer from starting.Next: Clean the lock area or replace the door lock assembly.
- Test Water ValvesDo: Ensure the water supply valves are fully open. Use a voltage tester to check for power to the valves.Observe: Valves are closed or not receiving power.Means: Water supply or electrical issue is preventing operation.Next: Open the valves or replace faulty water inlet valves.
- Check Motor and DrivesDo: Listen for a humming sound when the washer is powered on. Check for unusual noises or smells.Observe: Motor is not running or makes a burning smell.Means: The motor or drive system is damaged.Next: Call a professional for motor or drive repairs.
- Test Control BoardDo: Inspect the control board for visible damage or burn marks. Use a voltage tester to check for power to the board.Observe: Control board is damaged or not receiving power.Means: The control board needs to be replaced.Next: Replace the control board if damaged.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Power Glitch Temporary electrical surge or interruption caused by the outage. | Common | Easy | None |
| Tripped Circuit Breaker Overload or short circuit caused the breaker to trip during the outage. | Common | Easy | None |
| Faulty Door Lock Power interruption may have caused the door lock to jam or malfunction. | Sometimes | Easy–Medium | Door Lock Assembly |
| Water Inlet Valve Failure Power surge or water pressure changes damaged the valve. | Sometimes | Medium | Water Inlet Valve |
| Motor or Drive Damage Electrical surge damaged the motor or belt-driven components. | Rare | Hard | Motor or Drive Assembly |
| Control Board Failure Power surge caused the electronic control board to fail. | Rare | Hard | Control Board |
Parts matching
If your washer needs replacement parts, match these common components:
- Door Lock Assembly: Required if the door won't lock or the washer won't start
- Water Inlet Valve: Needed if water doesn't fill the drum
- Control Board: Required if the washer doesn't respond to controls or displays error codes
- Motor or Drive Assembly: Needed if the washer doesn't spin or agitate
Always match the part number to your washer's model for compatibility.
When to call a professional
- Washer still doesn't work after resetting the circuit breaker and unplugging it
- You detect a burning smell or see visible damage to internal components
- You're unsure about handling electrical components or motor repairs
- The washer makes loud noises or unusual sounds during operation
- The repair requires replacing complex parts like the motor or control board
FAQ
Can a power outage damage my washer?
Yes, power outages can cause electrical surges that damage components like the control board, motor, or water valves.
How do I know if the circuit breaker is tripped?
A tripped breaker will be in the 'off' position or slightly between 'on' and 'off'. Reset it by turning it fully off then back on.
Why won't my washer start after a power outage?
The washer may need a reset, the circuit breaker might be tripped, or internal components like the door lock or motor could be damaged.
Is it safe to unplug the washer to reset it?
Yes, unplugging the washer is safe and often recommended to reset it after a power outage.
What should I do if the door lock is damaged?
Clean the lock area first. If it's still not working, replace the door lock assembly with a compatible part.