Quick answer
After a power outage, check if your washer is plugged in and the circuit breaker is on. Reset the washer by unplugging it for 1 minute, then plug it back in. If it still doesn't work, check for error codes on the display.
Confirm the symptom
- Washer does not start after power outage.
- Control panel is blank or unresponsive.
- Washer makes no sound when trying to start.
- Washer displays an error code.
- Washer fills with water but does not agitate or spin.
Tools and prep
- Screwdriver (flathead and Phillips)
- Multimeter (for electrical checks)
- User manual
- Flashlight
- Ensure the power is off and unplug the washer
- Turn off the water supply to the washer
Step-by-step troubleshooting
- Check Power SupplyDo: Ensure the washer is plugged in securely.Observe: Check if the outlet is working by plugging in another device.Means: Power issue resolvedNext: Try starting the washer.
- Reset the WasherDo: Unplug the washer for 1 minute, then plug it back in.Observe: Check if the control panel lights up.Means: Washer resets successfullyNext: Try starting a cycle.
- Check Circuit BreakerDo: Go to your home's electrical panel.Observe: Look for any tripped breakers.Means: Breaker was trippedNext: Reset the breaker and try the washer again.
- Inspect Control PanelDo: Look for any visible damage or error codes.Observe: Note any error codes displayed.Means: Error code presentNext: Refer to the user manual for the error code meaning.
- Test the Door/Lid SwitchDo: Open and close the washer door/lid.Observe: Listen for a click sound.Means: Switch is not workingNext: Replace the door/lid switch.
- Check Water SupplyDo: Ensure the water supply valves are open.Observe: Check for water flow by turning on a nearby faucet.Means: Water supply is fineNext: Proceed to the next step.
- Inspect Water Inlet ValvesDo: Locate the water inlet valves at the back of the washer.Observe: Check for any blockages or damage.Means: Valves are blocked or damagedNext: Clean or replace the water inlet valves.
- Test the MotorDo: Use a multimeter to check the motor for continuity.Observe: Follow the user manual for specific motor testing instructions.Means: Motor is faultyNext: Replace the motor.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Power Surge Power outages can cause surges that damage electrical components. | Common | Easy | None |
| Tripped Circuit Breaker Power outages can trip circuit breakers. | Common | Easy | None |
| Faulty Control Board Power surges can damage the control board. | Sometimes | Medium | Control Board |
| Defective Door/Lid Switch Power fluctuations can affect the switch. | Sometimes | Easy–Medium | Door/Lid Switch |
| Blocked Water Inlet Valves Power outages can cause sediment buildup. | Sometimes | Easy | Water Inlet Valves |
| Failed Motor Power surges can burn out the motor. | Rare | Hard | Motor |
Parts matching
If your washer is still not working, you might need to replace one of these parts.
- Control Board: Manages the washer's functions.
- Door/Lid Switch: Ensures the washer operates only when closed.
- Water Inlet Valves: Control water flow into the washer.
- Motor: Powers the washer's agitation and spin cycles.
- Thermal Fuse: Protects the washer from overheating.
Always ensure you have the correct part number before purchasing replacements.
When to call a professional
- If the washer shows no signs of power after checking the outlet and circuit breaker.
- If you encounter any electrical issues you're not comfortable handling.
- If the washer leaks water excessively.
- If you suspect a gas leak (for gas-powered dryers).
- If the washer makes unusual noises or smells.
- If you're unsure about any step in the troubleshooting process.
FAQ
Why does my washer not start after a power outage?
Power outages can cause surges that damage electrical components or trip circuit breakers, preventing the washer from starting.
How do I reset my washer after a power outage?
Unplug the washer for 1 minute, then plug it back in. This can reset the control board and restore functionality.
What should I do if my washer displays an error code?
Refer to your user manual for the specific error code meaning and follow the recommended troubleshooting steps.
Can a power surge damage my washer?
Yes, power surges can damage electrical components like the control board, motor, or door/lid switch.
How do I check if the water inlet valves are blocked?
Locate the water inlet valves at the back of the washer and check for any visible blockages or damage.