Quick answer
First, check the drain hose for clogs. If it's clear, ensure the drain pump filter is clean. If these steps don't work, you may need to inspect the drain pump or lid switch. Always unplug the washer before starting any repairs.
Confirm the symptom
- Water remains in the washer after the cycle ends.
- Washer makes unusual noises during the drain cycle.
- Clothes are soaking wet at the end of the cycle.
- Error codes related to draining appear on the display.
- Washer stops mid-cycle and displays an error.
Tools and prep
- Screwdriver (Phillips and flathead)
- Pliers
- Bucket
- Towel
- Vacuum with hose attachment (optional)
- Unplug the washer from the power source
- Turn off the water supply valves
- Clear the area around the washer for easy access
Step-by-step troubleshooting
- Check the Drain HoseDo: Disconnect the drain hose from the wall and place it in a bucket.Observe: Run a small amount of water through the hose to check for clogs.Means: If water flows freely, the hose is clear.Next: Check the drain pump filter.
- Clean the Drain Pump FilterDo: Locate and remove the filter panel, usually at the front bottom of the washer.Observe: Check for debris or blockages in the filter.Means: Clean the filter and replace the panel.Next: Run a test cycle to see if the issue is resolved.
- Inspect the Drain PumpDo: Access the drain pump, typically located at the bottom of the washer.Observe: Check for any obstructions or damage.Means: If the pump is faulty, it may need replacement.Next: Test the washer to see if it drains properly.
- Check the Lid SwitchDo: Locate the lid switch, usually near the door frame.Observe: Ensure the switch is functioning properly and not stuck.Means: If the switch is faulty, it may need replacement.Next: Run a test cycle to confirm the issue is fixed.
- Examine the Control BoardDo: Access the control board, often located behind the control panel.Observe: Look for any signs of damage or burnt components.Means: If the control board is faulty, it may need professional repair.Next: Consider calling a professional if the control board is damaged.
- Inspect the Drain Hose ValveDo: Locate the drain hose valve, usually near the water inlet valves.Observe: Ensure the valve is open and not blocked.Means: If the valve is faulty, it may need replacement.Next: Run a test cycle to see if the washer drains properly.
- Check the Pressure SwitchDo: Locate the pressure switch, typically near the control board.Observe: Ensure the switch is functioning correctly.Means: If the switch is faulty, it may need replacement.Next: Test the washer to confirm the issue is resolved.
- Verify the Drain Pump MotorDo: Access the drain pump motor, usually located near the drain pump.Observe: Check for any signs of damage or malfunction.Means: If the motor is faulty, it may need replacement.Next: Consider calling a professional if the motor is damaged.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Clogged Drain Hose Debris or kinks in the hose can prevent proper draining. | Common | Easy | New drain hose |
| Blocked Drain Pump Filter Lint, coins, or other small items can block the filter. | Common | Easy | None |
| Faulty Drain Pump The pump may fail due to wear and tear or blockages. | Sometimes | Medium | New drain pump |
| Defective Lid Switch A faulty switch can prevent the washer from draining. | Sometimes | Easy–Medium | New lid switch |
| Damaged Control Board Electrical issues can affect the washer's draining function. | Rare | Hard | New control board |
| Blocked Drain Hose Valve The valve may be closed or obstructed, preventing drainage. | Sometimes | Easy | None |
| Faulty Pressure Switch The switch may not detect the water level correctly. | Rare | Medium | New pressure switch |
| Malfunctioning Drain Pump Motor The motor may fail due to electrical issues or wear. | Rare | Hard | New drain pump motor |
Parts matching
If you need to replace any parts, ensure they match your washer's make and model. Check the user manual or manufacturer's website for compatibility.
- Drain hose
- Drain pump filter
- Drain pump
- Lid switch
- Control board
- Drain hose valve
- Pressure switch
- Drain pump motor
Always double-check the part number before purchasing to ensure a proper fit.
When to call a professional
- If the washer is under warranty.
- If you're not comfortable performing the repairs yourself.
- If the issue persists after trying the troubleshooting steps.
- If you suspect a major component like the control board or motor is faulty.
- If water leakage occurs during the repair process.
- If you encounter electrical issues beyond your expertise.
FAQ
Why is my washer not draining at all?
This could be due to a clogged drain hose, a blocked drain pump filter, or a faulty drain pump. Check these components first.
Can I use a plunger to unclog the drain hose?
Yes, you can try using a plunger to dislodge any clogs in the drain hose. Ensure the washer is unplugged and the water supply is turned off before attempting this.
How often should I clean the drain pump filter?
It's a good practice to clean the drain pump filter every 3-6 months to prevent clogs and maintain optimal performance.
What if the washer drains slowly?
A slow-draining washer may have a partially clogged drain hose or a weak drain pump. Check these components and clean or replace as needed.
Can I replace the drain pump myself?
If you're comfortable with basic repairs, you can replace the drain pump yourself. Ensure you have the correct part and follow the manufacturer's instructions.
Why does my washer stop mid-cycle?
If your washer stops mid-cycle, it could be due to a faulty lid switch, a problem with the control board, or an issue with the drain pump. Check these components to diagnose the problem.