On this page
Quick answer
If your washer isn't draining or spinning properly, the impeller might be the issue. First, ensure the washer is unplugged. Check for any visible debris or damage. If necessary, replace the impeller following the steps below.
Confirm the symptom
- Washer won't drain water.
- Washer makes unusual noises during spin cycle.
- Clothes are still wet after the cycle ends.
- Error code related to drainage on the display.
- Washer shakes or vibrates excessively.
- Washer takes too long to complete a cycle.
Tools and prep
- Screwdriver (Philips or flathead, depending on your model)
- Pliers
- Replacement impeller (if needed)
- Towel or rag
- Flashlight
- Ensure the washer is unplugged and water supply is turned off.
- Clear the area around the washer for easy access.
Step-by-step troubleshooting
- Access the ImpellerDo: Locate the impeller at the bottom of the washer tub.Observe: Check for any visible debris or damage.Means: Use a flashlight if needed.Next: Clean or replace the impeller.
- Remove the ImpellerDo: Use a screwdriver to remove the screws holding the impeller in place.Observe: Note the position and orientation of the impeller.Means: Take a photo if necessary.Next: Inspect the impeller for damage.
- Inspect the ImpellerDo: Check for any cracks, chips, or excessive wear.Observe: Look for any foreign objects that might be causing the issue.Means: Clean the impeller and the surrounding area.Next: Replace the impeller if necessary.
- Replace the ImpellerDo: Install the new impeller in the same position and orientation.Observe: Ensure it is securely fastened.Means: Use the screwdriver to tighten the screws.Next: Reassemble the washer.
- Reassemble the WasherDo: Put back any panels or components you removed.Observe: Ensure everything is securely in place.Means: Use the screwdriver to tighten any screws.Next: Test the washer.
- Test the WasherDo: Plug in the washer and turn on the water supply.Observe: Run a test cycle to ensure the issue is resolved.Means: Monitor the washer for any unusual noises or performance issues.Next: If the problem persists, consult a professional.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Foreign Objects Small items like coins or buttons can get stuck in the impeller. | Common | Easy | None |
| Worn Out Impeller Over time, the impeller can wear out and become less effective. | Sometimes | Easy–Medium | Replacement impeller |
| Drain Pump Issues The drain pump may not be working properly, affecting the impeller. | Sometimes | Medium | Replacement drain pump |
| Motor Problems A faulty motor can cause the impeller to malfunction. | Rare | Hard | Replacement motor |
| Control Board Failure The control board may not be sending the correct signals to the impeller. | Rare | Hard | Replacement control board |
| Wiring Issues Loose or damaged wires can disrupt the impeller's operation. | Rare | Medium | Wiring repair kit |
Parts matching
Ensure you have the correct replacement parts before starting the repair.
- Replacement impeller compatible with your washer model.
- Screwdriver set for removing and tightening screws.
- Pliers for handling small parts.
- Flashlight for better visibility.
- Towel or rag for cleaning.
Always double-check the part numbers to ensure compatibility with your washer model.
When to call a professional
- If the washer still doesn't drain after replacing the impeller.
- If you hear unusual noises or see sparks when plugging in the washer.
- If you're not comfortable performing the repair yourself.
- If the washer leaks water during the cycle.
- If the washer displays error codes you don't understand.
- If the washer stops mid-cycle repeatedly.
FAQ
Can I use any impeller for my washer?
No, you need an impeller that is compatible with your specific washer model. Check your washer's manual or look up the model number online.
How often should I check the impeller?
It's a good idea to inspect the impeller every 6-12 months, especially if you notice any changes in your washer's performance.
What if the impeller looks fine but the washer still won't drain?
If the impeller is not the issue, you may need to check the drain pump, motor, or control board. Consider calling a professional if you're unsure.