Nothing works and the display is dark
No clock, no oven light response, no burner heat, and no sounds from the range.
Start here: Start with house power to the range, especially the breaker and outlet.
Direct answer: When both the oven and all burners quit at the same time, the problem is usually upstream of any single burner part. Start with power, gas supply, and control lock settings before suspecting internal components.
Most likely: The most likely causes are a tripped breaker or lost outlet power on an electric range, a shut or interrupted gas supply on a gas range, or a range stuck in control lock or demo mode.
First separate electric from gas, then look at what still works. If the clock is dark, the range is usually missing power. If the display is on but nothing heats or lights, check for lock settings, supply issues, or a failed main control path. Reality check: when everything dies at once, it’s rarely four separate parts failing together. Common wrong move: replacing the burner that gets used most just because it failed first.
Don’t start with: Don’t start by replacing a surface element, burner switch, or igniter when the entire range is down. One bad burner part usually does not take out the whole appliance.
No clock, no oven light response, no burner heat, and no sounds from the range.
Start here: Start with house power to the range, especially the breaker and outlet.
The control panel lights up, but surface burners will not heat and the oven will not start.
Start here: Check for control lock, demo mode, or a failed main control path.
You hear clicking at the top or see oven ignition activity, but no flame appears anywhere.
Start here: Check that the gas shutoff valve is open and that gas service is actually on.
The range was working before a high-heat cycle or outage, then the oven and burners stopped responding.
Start here: Look for a tripped breaker, control lock, or heat-damaged control failure before replacing burner parts.
A full loss of cooktop and oven on an electric range usually points to supply power, not multiple failed heating parts.
Quick check: See whether the display is dark, then check the double breaker and confirm the outlet actually has power.
If both top burners and oven stopped lighting together, the gas supply is a stronger suspect than separate igniters failing at once.
Quick check: Make sure the range gas shutoff valve is parallel with the pipe and confirm other gas appliances are still working if you have them.
A lit display with no burner or oven response often means the range is powered but not accepting commands.
Quick check: Look for a lock icon, hold the lock pad for several seconds, and try a basic bake cycle or one surface control again.
If supply power or gas is present and the whole appliance still will not run, the common control path may have failed.
Quick check: This is more likely if the problem started right after self-clean, a storm, or a sharp power interruption.
You need to separate a supply problem from an appliance problem before touching parts. The clues are different on electric and gas models.
Next move: If some functions still respond, you are likely dealing with a narrower problem than a fully dead range. If nothing responds at all, move straight to supply checks before assuming an internal failure.
What to conclude: A dark display usually points to lost electrical power. A live display with no heat or flame points more toward lock settings, gas interruption, or a failed control path.
Whole-range failures are most often caused by lost power or shut gas, and those checks are fast and low-risk.
Next move: If the range comes back after restoring supply, watch it through one full burner test and one short oven test. If supply looks normal and the range is still dead or nonresponsive, check settings and controls next.
What to conclude: A restored breaker or reopened gas valve points to an interrupted supply, not a failed burner or igniter part.
A powered range can look dead when the controls are locked or the electronics are hung after an outage or self-clean cycle.
Next move: If the controls wake back up and heating returns, the issue was likely a lock setting or a temporary control glitch. If the display is on but the range still will not heat or light, move to the appliance-side checks that match your fuel type.
Electric and gas ranges fail differently, and this is where the likely repair path gets clearer.
Next move: If one of these checks points clearly to supply restoration or a simple reset, verify all functions before calling it fixed. If power and gas are confirmed and the whole range still will not operate, the remaining likely cause is an internal control failure that is not a good guess-and-buy repair.
At this point, only a few parts still fit the symptoms. The goal is to avoid buying burner parts for a whole-range problem that really needs supply repair or professional electrical diagnosis.
A good result: If the range now heats normally in the oven and on the cooktop, the repair path was correct.
If not: If the whole appliance still fails after supply and reset checks, stop spending money on likely guesses and get a proper diagnosis.
What to conclude: Single-function failures support a part replacement. Whole-range failures after confirmed supply usually need deeper electrical or control diagnosis.
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When both quit together, think common supply or common control first. On electric ranges that usually means breaker, outlet, cord, or a main control issue. On gas ranges it is often electrical power to the controls or an interrupted gas supply.
No, not usually. A bad range surface element affects one burner. It does not normally take out the oven and every other burner too.
Not always. Some electric ranges can show a display and still have a supply problem affecting heating circuits, especially after a partial breaker trip. Reset the breaker fully before ruling power out.
No. A weak igniter can glow and still fail to open the gas valve properly. But if the top burners also do not light, check gas supply first before blaming the igniter.
Not as a first guess on this symptom. A whole-range failure can look like a control problem when the real issue is supply, lock mode, or damaged wiring. Once power and gas are confirmed and the range is still down, professional diagnosis is the safer move.