Water keeps leaving and the washer never settles
You hear a steady drain sound and water is coming out of the hose, but the cycle does not move on.
Start here: Check the drain hose height and how far it is inserted into the standpipe.
Direct answer: When a GE washer will not stop draining, the usual causes are a drain hose installed too low or shoved too far into the standpipe, a partial drain restriction that keeps the tub from reading empty, a pressure-sensing problem, or a control that is stuck in a drain routine.
Most likely: Start with the drain hose and standpipe setup. On this symptom, bad hose position and siphoning are more common than a failed main board.
First figure out which version you have: the pump runs and water is leaving, the pump hums but little water comes out, or the washer is empty and still keeps trying to drain. That split saves a lot of wasted time. Reality check: a washer that sounds like it is draining forever is often reacting to a setup or sensing problem, not a bad pump. Common wrong move: replacing the pump before checking whether the drain hose is causing a siphon.
Don’t start with: Do not start by ordering electronics. If the washer is actually pumping water out normally, you need to confirm whether it is re-filling and siphoning, struggling to empty, or falsely thinking water is still in the tub.
You hear a steady drain sound and water is coming out of the hose, but the cycle does not move on.
Start here: Check the drain hose height and how far it is inserted into the standpipe.
The washer sounds like it is draining, but the tub stays full or empties very slowly.
Start here: Look for a kinked drain hose, a clog in the hose, or a blockage at the pump area.
There is little or no water left inside, yet the washer keeps trying to drain.
Start here: Focus on the pressure-sensing side and signs the control is not seeing an empty tub.
Water enters, then disappears down the drain without the cycle progressing normally.
Start here: Treat this as a siphon setup problem until proven otherwise.
If the hose is too low, sealed into the pipe, or pushed too far down, the washer can pull its own water back out and keep trying to correct for it.
Quick check: Make sure the drain hose rises properly behind the washer and is not jammed deep into the standpipe.
A slow drain can keep the washer from reaching the empty condition it expects, so it keeps the pump running longer than normal or stalls there.
Quick check: Listen for a strained pump sound and check whether the tub level drops slowly instead of clearing strongly.
If the washer still thinks water is in the tub after it is empty, it may stay in drain mode or refuse to advance.
Quick check: With the tub empty, note whether the pump keeps running with no water flow at all.
After hose setup and drain path checks are ruled out, a control issue becomes more likely, especially if the pump runs with an empty tub and the behavior does not change after a power reset.
Quick check: Unplug the washer for a few minutes, restore power, and see whether it immediately returns to draining.
These two problems look similar from across the room, but the fix is completely different. You want to know whether the washer is losing water down the drain on its own or failing to clear water out.
Next move: If correcting the hose setup stops the endless draining, you had a siphon problem and do not need parts. If the hose setup looks right and the washer still keeps draining, move on to the actual drain path and sensing checks.
What to conclude: A siphoning washer can act like it has a bad pump or bad control when the real issue is just drain hose position.
A washer that drains slowly often stays stuck in drain because it never reaches the empty point in time.
Next move: If the washer now empties quickly and moves on, the problem was a restriction in the washer drain path. If the pump runs but flow stays weak, or the pump only hums, the washer drain pump is a stronger suspect.
What to conclude: Strong flow points away from a simple blockage. Weak flow or a strained pump sound points toward a clog or a failing pump.
This is the split between a drain problem and a false water-level reading. If the tub is empty but the washer still drains, the machine may not be getting the empty signal it needs.
Next move: If a reset clears the behavior and the washer runs normally, the issue may have been a temporary control glitch. If the tub is empty and the washer still insists on draining, the pressure-sensing side or control is the likely path.
By now you should know whether you have a weak-drain pump problem or an empty-tub sensing problem. That keeps you from guessing between two expensive directions.
Next move: If one of those clues matches cleanly, you have a solid repair direction instead of a parts lottery. If the clues are mixed or inconsistent, stop before buying parts and get model-specific testing done.
Once the symptom pattern is clear, the best outcome is either a focused repair or a clean escalation instead of repeated resets and guesswork.
A good result: If the washer fills, washes, drains once, and then advances normally, you fixed the right problem.
If not: If the same endless-drain behavior returns after the matching repair, the remaining likely cause is the control or wiring and that is the point to bring in a tech.
What to conclude: A washer that still will not stop draining after the right mechanical and sensing checks usually needs deeper electrical diagnosis.
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That usually points to the washer not getting the empty-water signal it expects. A damaged washer pressure hose, a bad pressure sensor, or a control stuck in drain mode are the main suspects once siphoning is ruled out.
Yes. If the washer drain hose is too low, pushed too far into the standpipe, or sealed in a way that encourages siphoning, the washer can keep losing water and keep trying to correct for it.
A bad washer drain pump often hums, grinds, leaks, or moves water weakly even when the hose path is clear. If the tub stays full or drains very slowly, the pump is a stronger suspect.
A short power reset is worth trying after you confirm the drain hose setup is correct. If the washer immediately goes back to draining with an empty tub, do not keep resetting it and hoping. Move on to the pressure-sensing or pump checks.
Not usually at the start. Endless draining is more often caused by siphoning, a partial drain restriction, or a pressure-sensing issue. A washer control problem moves up the list only after those simpler causes are ruled out.