Why Is My Top Load Washer Shaking Violently

Quick answer

Your top load washer may be shaking violently due to an unbalanced load, uneven floor, or worn-out shock absorbers. Turn off the washer, redistribute the laundry evenly, and check the floor level. If the issue persists, inspect the shock absorbers or call a professional.

Confirm the symptom

• Washer shakes or vibrates violently during the spin cycle
• Excessive noise or thumping sounds during operation
• Water or detergent spills due to movement
• Washer moves across the floor during use
• You feel the shaking through the floor or walls

Tools and prep

• Screwdriver (flathead and Phillips)
• Wrench set
• Towel or rag
• Level
• Owner’s manual
• Work gloves
• Turn off the washer and unplug it from the power source
• Close the water supply valves

Step-by-step troubleshooting

1. Check the Load Balance
   Do: Open the washer lid and redistribute the laundry evenly.
   Observe: Is the load balanced and not too heavy?
   Means: An unbalanced load is a common cause of shaking.
   Next: If balanced, proceed to the next step. If not, rebalance and restart the washer.
2. Inspect the Floor Level
   Do: Use a level to check if the washer is sitting evenly on the floor.
   Observe: Are any legs uneven or the floor sloped?
   Means: An uneven floor can cause the washer to shake.
   Next: Adjust the legs or use leveling pads if needed.
3. Check for Loose or Missing Feet
   Do: Ensure all four feet are securely in place and tightened.
   Observe: Are any feet loose, missing, or damaged?
   Means: Loose feet can lead to instability and shaking.
   Next: Tighten or replace any loose or missing feet.
4. Examine the Shock Absorbers
   Do: Locate the shock absorbers (usually near the front or sides) and inspect for wear or damage.
   Observe: Are the shock absorbers cracked, broken, or leaking?
   Means: Worn shock absorbers can cause excessive vibration.
   Next: Replace damaged shock absorbers if identified.
5. Inspect the Suspension System
   Do: Check the suspension springs or rods for signs of wear or damage.
   Observe: Are the suspension components intact and functioning properly?
   Means: A faulty suspension system can lead to shaking.
   Next: Replace any damaged suspension parts.
6. Check for Overloading
   Do: Verify that the washer is not overloaded beyond its capacity.
   Observe: Is the load within the recommended weight limit?
   Means: Overloading can cause imbalance and shaking.
   Next: Reduce the load size and restart the washer.
7. Test with an Empty Load
   Do: Run the washer with no clothes to see if it still shakes.
   Observe: Does the washer shake without any load?
   Means: If it still shakes, the issue is likely mechanical.
   Next: Proceed to inspect internal components or consult a professional.

Common causes

Parts matching

If you need replacement parts, match your washer’s make and model to find the correct components:

• Check the model number on the washer’s data plate
• Use the owner’s manual to identify part numbers
• Search online for parts using your model number
• Compare part descriptions and images to ensure compatibility
• Purchase from a reputable supplier or the manufacturer

Take photos of the damaged parts for easier identification when shopping for replacements.

When to call a professional

• The washer still shakes after checking all basic issues
• You hear unusual noises like grinding or screeching
• You suspect internal mechanical or electrical problems
• You are unsure about disassembling internal components
• The warranty is still valid and covers professional service

FAQ

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