Whirlpool Washer Will Not Stop Draining: Fix It Now

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Quick answer

If your Whirlpool washer won't stop draining, first unplug it and check for clogs in the drain hose. Inspect the drain pump filter and ensure the drain hose is not kinked. If the issue persists, the drain pump or water inlet valve may need replacement.

Confirm the symptom

Tools and prep

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Prep & safety

Step-by-step troubleshooting

Unplug the Washer

Do: Turn off the washer and unplug it from the electrical outlet.

Observe: The washer is powered off and safe to work on.

Means: Prevents electrical hazards during inspection.

Next: Check for visible clogs in the drain hose.

Check Drain Hose for Clogs

Do: Locate the drain hose at the back of the washer and inspect for kinks or blockages.

Observe: The hose is clear or shows signs of clogging.

Means: A clogged hose can prevent proper drainage.

Next: Use a plunger to clear the clog if present.

Inspect Drain Pump Filter

Do: Access the drain pump filter by removing the front panel or designated access panel.

Observe: The filter is clean or has debris.

Means: A clogged filter can cause the pump to run continuously.

Next: Clean the filter if debris is found.

Test Drain Pump

Do: Use a multimeter to test the drain pump for continuity.

Observe: The pump shows continuity or is faulty.

Means: A faulty pump may need replacement.

Next: Replace the drain pump if it is not working.

Check Water Inlet Valve

Do: Inspect the water inlet valve for signs of wear or blockage.

Observe: The valve is functioning or is faulty.

Means: A faulty valve can cause improper water levels and drainage issues.

Next: Replace the water inlet valve if necessary.

Inspect Drain Hose Connections

Do: Check the connections at the back of the washer and the wall for tightness.

Observe: Connections are secure or show signs of leakage.

Means: Loose connections can cause water to drain improperly.

Next: Tighten any loose connections.

Test with a Full Load

Do: Plug the washer back in and run a full cycle with a load of laundry.

Observe: The washer drains properly or continues to have issues.

Means: Confirms if the problem is resolved or persists.

Next: If the problem persists, consider calling a professional.

Common causes table

CauseWhyLikelihoodDifficultyPart often needed
Clogged Drain HoseDebris or lint can block the hose, causing improper drainage.HighLowDrain Hose
Clogged Drain Pump FilterDebris in the filter can prevent the pump from working correctly.HighLowDrain Pump Filter
Faulty Drain PumpA malfunctioning pump can cause continuous draining.MediumMediumDrain Pump
Faulty Water Inlet ValveA faulty valve can cause water to not fill properly, leading to drainage issues.MediumMediumWater Inlet Valve
Kinked Drain HoseA kink in the hose can restrict water flow and cause improper drainage.HighLowDrain Hose
Loose Drain Hose ConnectionsLoose connections can cause water to drain improperly.MediumLowClamps or Hose
Malfunctioning Lid SwitchA faulty lid switch can prevent the washer from completing cycles properly.LowMediumLid Switch
Control Board IssuesA faulty control board can cause erratic washer behavior, including drainage problems.LowHighControl Board

Parts matching

When replacing parts, ensure they match your washer's model and specifications.

Check the manufacturer's website for exact part numbers and compatibility.

Recommended products

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When to call a pro

FAQ

Can a clogged drain hose cause the washer to not stop draining?

Yes, a clogged drain hose can prevent proper drainage, causing the washer to continuously drain.

How do I know if the drain pump is faulty?

If the pump runs continuously or makes unusual noises, it may be faulty and need replacement.

Is it safe to test the drain pump with a multimeter?

Yes, but ensure the washer is unplugged before testing to avoid electrical hazards.

Can I replace the drain pump myself?

Yes, if you have basic tools and follow the manufacturer's instructions carefully.

What should I do if the problem persists after replacing parts?

If the issue continues, it may be a more complex issue, and you should call a professional technician.