Whirlpool Washer Will Not Stop Draining: Fix It Now
Quick answer
If your Whirlpool washer won't stop draining, first unplug it and check for clogs in the drain hose. Inspect the drain pump filter and ensure the drain hose is not kinked. If the issue persists, the drain pump or water inlet valve may need replacement.
Confirm the symptom
- Washer continuously drains even after cycle ends
- Water keeps running out during spin cycle
- Drain pump runs non-stop
- No water fills during cycles but continues to drain
- Leaking water from drain hose while not in use
Tools and prep
- Screwdriver — To remove panels and access components
- Bucket — To catch water during inspection
- Flashlight — To see inside the washer
- Plunger — To clear minor clogs in the drain hose
- Socket Wrench — To remove drain pump
- Multimeter — To test electrical components
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Prep & safety
- Unplug the washer to avoid electrical hazards.
- Place a towel or mat under the washer to catch any leaks.
- Ensure the area is well-lit for inspection.
Step-by-step troubleshooting
Unplug the Washer
Do: Turn off the washer and unplug it from the electrical outlet.
Observe: The washer is powered off and safe to work on.
Means: Prevents electrical hazards during inspection.
Next: Check for visible clogs in the drain hose.
Check Drain Hose for Clogs
Do: Locate the drain hose at the back of the washer and inspect for kinks or blockages.
Observe: The hose is clear or shows signs of clogging.
Means: A clogged hose can prevent proper drainage.
Next: Use a plunger to clear the clog if present.
Inspect Drain Pump Filter
Do: Access the drain pump filter by removing the front panel or designated access panel.
Observe: The filter is clean or has debris.
Means: A clogged filter can cause the pump to run continuously.
Next: Clean the filter if debris is found.
Test Drain Pump
Do: Use a multimeter to test the drain pump for continuity.
Observe: The pump shows continuity or is faulty.
Means: A faulty pump may need replacement.
Next: Replace the drain pump if it is not working.
Check Water Inlet Valve
Do: Inspect the water inlet valve for signs of wear or blockage.
Observe: The valve is functioning or is faulty.
Means: A faulty valve can cause improper water levels and drainage issues.
Next: Replace the water inlet valve if necessary.
Inspect Drain Hose Connections
Do: Check the connections at the back of the washer and the wall for tightness.
Observe: Connections are secure or show signs of leakage.
Means: Loose connections can cause water to drain improperly.
Next: Tighten any loose connections.
Test with a Full Load
Do: Plug the washer back in and run a full cycle with a load of laundry.
Observe: The washer drains properly or continues to have issues.
Means: Confirms if the problem is resolved or persists.
Next: If the problem persists, consider calling a professional.
Common causes table
| Cause | Why | Likelihood | Difficulty | Part often needed |
|---|---|---|---|---|
| Clogged Drain Hose | Debris or lint can block the hose, causing improper drainage. | High | Low | Drain Hose |
| Clogged Drain Pump Filter | Debris in the filter can prevent the pump from working correctly. | High | Low | Drain Pump Filter |
| Faulty Drain Pump | A malfunctioning pump can cause continuous draining. | Medium | Medium | Drain Pump |
| Faulty Water Inlet Valve | A faulty valve can cause water to not fill properly, leading to drainage issues. | Medium | Medium | Water Inlet Valve |
| Kinked Drain Hose | A kink in the hose can restrict water flow and cause improper drainage. | High | Low | Drain Hose |
| Loose Drain Hose Connections | Loose connections can cause water to drain improperly. | Medium | Low | Clamps or Hose |
| Malfunctioning Lid Switch | A faulty lid switch can prevent the washer from completing cycles properly. | Low | Medium | Lid Switch |
| Control Board Issues | A faulty control board can cause erratic washer behavior, including drainage problems. | Low | High | Control Board |
Parts matching
When replacing parts, ensure they match your washer's model and specifications.
- Drain Pump: match model number and voltage rating
- Water Inlet Valve: match inlet size and water pressure rating
- Drain Hose: match length, diameter, and material
- Drain Pump Filter: match filter size and washer model
- Clamps: match hose diameter and washer model
Check the manufacturer's website for exact part numbers and compatibility.
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When to call a pro
- If the washer continues to drain after replacing all accessible parts
- If you are unsure about electrical testing or component replacement
- If the control board is suspected to be faulty
- If water damage is occurring or the washer is leaking excessively
- If the problem persists after following all troubleshooting steps
FAQ
Can a clogged drain hose cause the washer to not stop draining?
Yes, a clogged drain hose can prevent proper drainage, causing the washer to continuously drain.
How do I know if the drain pump is faulty?
If the pump runs continuously or makes unusual noises, it may be faulty and need replacement.
Is it safe to test the drain pump with a multimeter?
Yes, but ensure the washer is unplugged before testing to avoid electrical hazards.
Can I replace the drain pump myself?
Yes, if you have basic tools and follow the manufacturer's instructions carefully.
What should I do if the problem persists after replacing parts?
If the issue continues, it may be a more complex issue, and you should call a professional technician.