Quick answer
Turn off the washer and unplug it. Check the load for balance, then level the machine. If shaking continues, replace worn suspension parts or shock absorbers.
Confirm the symptom
- Washer shakes violently during spin cycle
- Unusual loud noises during operation
- Washer moves or slides across the floor during use
- Vibrations felt through the floor or walls
- Excessive movement even with a small load
Tools and prep
- Screwdriver (flathead and Phillips)
- Adjustable wrench
- Towel or padding for floor protection
- Level tool
- Owner's manual for reference
- Work gloves for safety
- Plug in a power strip with a switch for easy power control
Step-by-step troubleshooting
- Power Down and Safety CheckDo: Unplug the washer and turn off the water supply valves to prevent electrical hazards.Observe: Washer is completely powered off and water is disconnected.Means: Ensures safety during inspection and repair.Next: Check the load balance.
- Check the Load BalanceDo: Open the washer lid and redistribute the laundry evenly. Avoid overloading.Observe: Clothes are evenly spread and not bunched up.Means: An unbalanced load is a common cause of violent shaking.Next: Level the washer.
- Level the WasherDo: Use a level tool to check the machine's balance. Adjust the leveling feet by turning them clockwise or counterclockwise as needed.Observe: Bubbles in the level tool are centered, indicating the washer is level.Means: An unlevel washer can cause excessive vibration.Next: Plug the washer back in and test.
- Plug and TestDo: Plug the washer back in and run a short spin cycle to see if the shaking stops.Observe: Washer spins smoothly without shaking.Means: The issue is resolved with load balance and leveling adjustments.Next: If shaking continues, inspect suspension parts.
- Inspect Suspension PartsDo: Unplug the washer again. Remove the front or rear access panel to inspect suspension springs and shock absorbers for wear or damage.Observe: Suspension parts are intact and not showing signs of wear or damage.Means: Worn suspension parts can cause violent shaking during the spin cycle.Next: Replace any damaged suspension parts.
- Replace Suspension PartsDo: Purchase the correct replacement suspension parts from Whirlpool or a hardware store. Install them by following the owner's manual instructions.Observe: New suspension parts are properly installed and secure.Means: Replacing worn suspension parts can eliminate violent shaking.Next: Plug the washer back in and test again.
- Check for Loose ComponentsDo: Inspect all visible components, such as the drum and motor, for loose bolts or connections.Observe: All components are securely fastened.Means: Loose components can contribute to excessive vibration.Next: If shaking persists, consult a professional.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Unbalanced Load Clothes are not evenly distributed, causing uneven weight during the spin cycle. | Common | Easy | None |
| Unlevel Washer The machine is not sitting level on the floor, leading to excessive vibration. | Common | Easy | None |
| Worn Suspension Parts Suspension springs or shock absorbers are worn or damaged, failing to absorb vibrations. | Common | Medium | Suspension springs, shock absorbers |
| Loose or Missing Feet The leveling feet are loose or missing, causing the washer to rock or shake. | Sometimes | Easy | Leveling feet |
| Damaged Drum or Motor Mounts The drum or motor mounts are cracked or damaged, leading to instability. | Sometimes | Hard | Drum mounts, motor mounts |
| Worn Shock Absorbers Shock absorbers are worn out and cannot dampen the vibrations effectively. | Sometimes | Medium | Shock absorbers |
| Loose Bolts or Components Bolts or other components are loose, contributing to the shaking. | Rare | Easy–Medium | Bolts, hardware |
| Damaged Transmission The transmission is faulty, causing the washer to shake during operation. | Rare | Hard | Transmission |
Parts matching
Match your Whirlpool washer model to the correct replacement parts for effective repairs:
- Suspension springs: Check model number for compatibility with your washer's suspension system.
- Shock absorbers: Ensure the shock absorber matches the size and type specified in the owner's manual.
- Leveling feet: Choose feet that fit the washer's base and provide proper stability.
- Drum mounts: Verify the mounts are designed for your washer's drum size and weight.
- Motor mounts: Ensure the motor mounts are compatible with your washer's motor type.
- Bolts and hardware: Use the correct size and type of bolts as specified in the manual.
Always refer to your owner's manual for part numbers and compatibility information to ensure the correct replacements.
When to call a professional
- Shaking continues after replacing all suspension parts and leveling the washer.
- You hear unusual noises from the motor or transmission.
- The washer leaks water or shows signs of electrical issues.
- You are unsure about the correct part replacements or installation steps.
- The washer's drum is visibly damaged or misaligned.
- The shaking causes damage to the floor or surrounding area.
- You lack the tools or experience to safely perform the repairs.
FAQ
Why does my Whirlpool washer shake only during the spin cycle?
The spin cycle generates the most force, so any imbalance or worn parts become more noticeable during this phase.
Can overloading cause violent shaking?
Yes, overloading the washer can lead to an unbalanced load, causing the machine to shake violently during the spin cycle.
How do I know if the suspension parts are worn?
Inspect the suspension springs and shock absorbers for signs of wear, such as cracks, stretching, or loss of tension.
Is it safe to continue using the washer if it's shaking?
No, using a shaking washer can cause further damage to the machine and potentially lead to injury. Turn it off and address the issue immediately.
Can I replace suspension parts myself?
Yes, with the right tools and following the owner's manual, most homeowners can replace suspension parts. However, if unsure, consult a professional.
What if the washer still shakes after replacing parts?
If shaking continues, there may be a more serious issue, such as a damaged transmission, which requires professional repair.