Quick answer
A Whirlpool washer shaking or bouncing is often due to an unbalanced load, uneven floor, or worn suspension parts. Level the washer, redistribute the load, and check for damaged components.
Confirm the symptom
- Washer vibrates or moves during spin cycle
- Excessive noise or thumping sounds
- Washer shifts or lifts off the floor during operation
Tools and prep
- Screwdriver
- Wrench set
- Towel or padding
- Owner's manual
- Turn off power and water supply before starting
Step-by-step troubleshooting
- Check Washer LevelDo: Use a level tool on the washer's top surface. Adjust the feet by turning them clockwise or counterclockwise as needed.Observe: Washer sits flat with no rocking.Means: Uneven floor or improper leveling causes shaking.Next: If unlevel, adjust feet and recheck.
- Redistribute LoadDo: Open the washer and redistribute clothes evenly. Avoid overloading.Observe: Clothes are balanced and not bunched in one area.Means: Unbalanced load causes vibration during spin.Next: Run a test cycle to see if shaking stops.
- Inspect Suspension SystemDo: Check for worn or broken shock absorbers and springs. Look for visible damage or excessive wear.Observe: Suspension parts are intact and not damaged.Means: Worn suspension components fail to stabilize the washer.Next: Replace damaged parts if found.
- Tighten ComponentsDo: Ensure all bolts and connections are tight, especially the drum and frame connections.Observe: All components are securely fastened.Means: Loose parts can cause instability and shaking.Next: Recheck washer operation after tightening.
- Check for Floor IssuesDo: Ensure the floor is solid and even. Use padding or a leveling pad if the floor is uneven.Observe: Floor is stable and supports the washer evenly.Means: An unstable floor contributes to washer movement.Next: Secure or adjust the floor as needed.
- Test with Empty LoadDo: Run a spin cycle with no clothes to see if the shaking continues.Observe: Washer operates smoothly without load.Means: Internal mechanical issues may be present if shaking continues.Next: If shaking persists, inspect internal components or call a professional.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Unbalanced Load Clothes clump unevenly during spin, causing vibration. | Common | Easy | None |
| Uneven Floor Washer sits on an unstable or sloped surface, leading to movement. | Common | Easy | Leveling pads |
| Worn Suspension Parts Shock absorbers or springs lose tension, failing to stabilize the drum. | Sometimes | Medium | Suspension springs or shocks |
| Loose Bolts or Components Vibrations loosen connections over time, causing instability. | Sometimes | Easy–Medium | Bolts and washers |
| Damaged Drum or Bearings Worn drum bearings or misalignment create excessive movement. | Rare | Hard | Drum assembly or bearings |
| Overloading Washer Exceeding the washer's capacity strains the motor and suspension. | Sometimes | Easy | None |
Parts matching
If parts need replacement, match these common issues to your Whirlpool washer model:
- Suspension springs or shock absorbers for vibration control
- Leveling feet or pads for floor stability
- Bolts and washers for securing components
- Drum bearings if internal movement persists
Check your model number in the owner's manual for exact part compatibility.
When to call a professional
- Shaking persists after checking all basic fixes
- You hear loud grinding or metal-on-metal noises
- Washer leaks water during operation
- Internal components like drum or bearings are damaged
- You're unsure about disassembling the washer
FAQ
Can I use my washer if it's shaking?
No, continue use may damage the machine. Stop the cycle and address the issue immediately.
How do I know if the suspension parts are worn?
Look for visible cracks, sagging, or excessive movement in the drum. A test spin with no load can also reveal instability.
Is it normal for the washer to vibrate slightly?
Mild vibration is normal, but excessive shaking or bouncing indicates a problem.
Can I adjust the feet if the floor is uneven?
Yes, use the adjustable feet to level the washer. If the floor is too sloped, use leveling pads under the feet.
Why does my washer shake only during the spin cycle?
The spin cycle generates the most force. An unbalanced load or worn parts are likely causes.