When a GFCI Won't Reset (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

If a GFCI won't reset, turn off the power, check for tripped breakers, test the outlet with a multimeter, and replace the GFCI if it's faulty. Always ensure the power is off before working on electrical systems.

Confirm the symptom

GFCI outlet won't reset after tripping
Reset button is pushed in but doesn't pop out
Other outlets on the same circuit also don't work

Tools and prep

Voltage tester or multimeter
Screwdriver (flathead or Phillips, depending on outlet)
Replacement GFCI outlet (if needed)
Safety gloves and goggles
Turn off power at the circuit breaker before starting

Step-by-step troubleshooting

Turn Off Power
Do: Locate and turn off the circuit breaker that controls the GFCI outlet.
Observe: The power to the outlet is off and safe to work on.
Means: You can safely proceed without risk of electric shock.
Next: Test the outlet
Test the Outlet
Do: Use a voltage tester or multimeter to check if there is power at the outlet.
Observe: The tester shows no power is present.
Means: The power is off and it's safe to proceed with further steps.
Next: Inspect the GFCI outlet
Inspect the GFCI Outlet
Do: Check for visible damage, water exposure, or loose wires.
Observe: No obvious damage or water is found.
Means: The issue may be internal or related to the circuit.
Next: Test the GFCI outlet
Test the GFCI Outlet
Do: Press the test button on the GFCI outlet. If it trips, try pressing the reset button again.
Observe: The test button trips and the reset button can be pressed.
Means: The GFCI is functioning but may have an intermittent issue.
Next: Check for Tripped Breakers
Check for Tripped Breakers
Do: Inspect the circuit breaker panel for any tripped breakers related to the GFCI outlet.
Observe: A breaker is found in the 'off' position or partially tripped.
Means: The breaker may need to be reset or replaced.
Next: Reset the Breaker
Reset the Breaker
Do: Turn the tripped breaker fully to the 'off' position and then back to 'on'.
Observe: The breaker stays in the 'on' position.
Means: Power should now be restored to the GFCI outlet.
Next: Test the GFCI outlet again
Test the GFCI Outlet Again
Do: Press the reset button on the GFCI outlet and check if it stays reset.
Observe: The reset button stays out and the outlet works.
Means: The issue was resolved by resetting the breaker.
Next: Final check
Final Check
Do: Plug in a device and test if the GFCI outlet is working properly.
Observe: The device works and the GFCI functions as expected.
Means: The problem is resolved.
Next: Complete

Common causes

Cause	Likelihood	Difficulty	Part often needed
Tripped Circuit Breaker The circuit breaker may have tripped due to an overload or short circuit.	Common	Easy	None
Faulty GFCI Outlet Internal components may be damaged or worn out, preventing the outlet from resetting.	Common	Easy–Medium	GFCI outlet
Water or Moisture Exposure Moisture can cause the GFCI to trip and prevent it from resetting.	Sometimes	Easy	None
Loose or Damaged Wires Loose connections or damaged wires can disrupt the circuit and prevent the GFCI from resetting.	Sometimes	Medium	Wire connectors or replacement wires
Overloaded Circuit Too many devices on the same circuit can cause the GFCI to trip and not reset.	Sometimes	Easy	None
Faulty Appliance or Device A faulty appliance connected to the GFCI outlet can cause it to trip and not reset.	Rare	Easy	None
Wiring Issues in the Circuit Incorrect wiring or a short in the circuit can prevent the GFCI from resetting.	Rare	Hard	Electrical wiring kit or professional help

Parts matching

If you need to replace your GFCI outlet, here are common parts that may be needed:

GFCI outlet (15A or 20A, depending on your circuit)
Wire connectors (for securing wires)
Voltage tester or multimeter (for testing power)
Screwdrivers (for removing and installing the outlet)

Make sure to match the amperage rating of the new GFCI outlet to your existing circuit for safety and proper function.

When to call a professional

The GFCI outlet continues to trip or won't reset after replacement
You find damaged or frayed wiring that you're not comfortable repairing
Multiple outlets on different circuits are affected
You smell burning or see signs of electrical arcing
The circuit breaker continues to trip even after resetting

FAQ

Why won't my GFCI outlet reset after tripping?

A GFCI outlet may not reset if there is still a fault in the circuit, such as a short, overload, or moisture. Check for tripped breakers, water exposure, and faulty devices connected to the outlet.

Can a GFCI outlet fail over time?

Yes, GFCI outlets can fail due to age, frequent use, or exposure to moisture. It's recommended to test them monthly and replace if they show signs of failure.

Is it safe to replace a GFCI outlet myself?

Yes, as long as you turn off the power at the circuit breaker and follow proper safety procedures. If you're unsure, consult a licensed electrician.

How do I know if the GFCI outlet is faulty?

If the outlet won't reset after checking for tripped breakers and removing connected devices, it's likely faulty and should be replaced.

Can a faulty appliance cause a GFCI to trip and not reset?

Yes, a faulty appliance can cause a GFCI to trip. Unplug all devices and try resetting the outlet. If it resets, plug in devices one at a time to identify the faulty one.