Washer Won't Stop Draining

Quick answer

Turn off the washer and unplug it. Check the drain pump for clogs, clean the filter, and ensure the drain hose is properly connected and not kinked. If these don't work, the pump or control board may need replacing.

Confirm the symptom

• Washer continuously drains water after cycle ends
• Draining continues even when tub is empty
• Water keeps running out during spin cycle

Tools and prep

• Screwdriver (Phillips and flathead)
• Adjustable wrench
• Flashlight
• Bucket or towel for water catch
• Replacement drain pump (if needed)
• Work gloves
• Turn off power at circuit breaker
• Shut off water supply

Step-by-step troubleshooting

1. Unplug and Power Off
   Do: Unplug the washer or turn off power at the circuit breaker.
   Observe: Washer is completely powered down.
   Means: Ensures safety during inspection.
   Next: Inspect drain pump
2. Inspect Drain Pump
   Do: Locate the drain pump (usually at the front or bottom of the washer) and check for visible clogs.
   Observe: Clogs in the pump or pump filter.
   Means: Clogs prevent the pump from stopping.
   Next: Clean pump and filter
3. Clean Pump and Filter
   Do: Remove the pump filter using a screwdriver or wrench and clear any debris. Clean the pump housing thoroughly.
   Observe: Pump and filter are free of debris.
   Means: Unclogs the pump, allowing it to function properly.
   Next: Reassemble and test
4. Reassemble and Test
   Do: Reattach the pump filter and plug in the washer. Run a short cycle to see if the issue is resolved.
   Observe: Washer drains normally and stops when it should.
   Means: Issue was likely a clog.
   Next: Check drain hose
5. Check Drain Hose
   Do: Inspect the drain hose for kinks, blockages, or improper installation.
   Observe: Hose is clear, properly connected, and not kinked.
   Means: Improper hose setup can cause continuous draining.
   Next: Test with another hose if needed
6. Test with Another Hose
   Do: If possible, connect a different drain hose to the washer.
   Observe: Draining issue persists or resolves with the new hose.
   Means: Old hose may be damaged or clogged.
   Next: Check pump operation
7. Check Pump Operation
   Do: Listen for the pump motor running continuously after the cycle ends.
   Observe: Pump continues to run or stops as expected.
   Means: Continuous running may indicate a faulty pump or control board.
   Next: Replace pump or control board if faulty
8. Replace Pump or Control Board
   Do: If the pump is faulty, replace it with a compatible model. If the control board is at fault, consult a professional for replacement.
   Observe: Washer drains correctly and stops as intended.
   Means: Issue was due to a malfunctioning pump or control board.
   Next: Final test

Common causes

Parts matching

Common parts needed to fix a washer that won't stop draining:

• Drain pump filter (usually $10–$20)
• Drain pump (typically $50–$150)
• Drain hose (about $20–$50)
• Water level pressure switch (around $30–$60)
• Control board (varies by model, $100–$300+)
• Water inlet valve ($40–$80)

Check your washer's model number for exact part compatibility.

When to call a professional

• If the washer still won't stop draining after replacing the drain pump and filter
• If you suspect a faulty control board and lack experience with electrical components
• If the pressure switch or water inlet valve is damaged and you're unsure how to replace them
• If water continues to leak or drain improperly after repairs
• If the washer is under warranty and you don't want to risk voiding it

FAQ

Related guides

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