Washer Won't Pump Out Water (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

If your washer won't pump out water, first check the pump filter for clogs and ensure the drain hose is clear. If these don't work, test the pump motor and check for electrical issues.

Confirm the symptom

Washer fills with water but doesn't drain
Water remains in the drum after the cycle ends
Washer makes a humming noise but no water is pumped out
Drain hose is kinked or clogged
Pump filter is clogged with debris

Tools and prep

Screwdriver
Adjustable wrench
Bucket
Flashlight
Work gloves
Turn off the washer's power at the circuit breaker
Shut off the water supply to the washer

Step-by-step troubleshooting

Check the Drain Hose
Do: Inspect the drain hose for kinks, clogs, or improper placement.
Observe: Hose is clear and properly positioned.
Means: Drain hose is not the issue.
Next: Check the pump filter.
Check the Pump Filter
Do: Locate and remove the pump filter. Clean it thoroughly with water and a brush.
Observe: Filter is clean and free of debris.
Means: Clogged filter was the issue.
Next: Restart the washer and test.
Inspect the Pump Impeller
Do: Remove the pump cover and check the impeller for blockages or damage.
Observe: Impeller spins freely and is undamaged.
Means: Pump is functioning properly.
Next: Check the pump motor.
Test the Pump Motor
Do: Use a multimeter to test the pump motor for continuity. Check for power supply to the pump.
Observe: Motor has continuity and receives power.
Means: Pump motor is working.
Next: Check the lid switch or water level sensor.
Check Lid Switch and Water Level Sensor
Do: Ensure the lid switch is functioning and the water level sensor is not faulty.
Observe: Lid switch and sensor are working correctly.
Means: Control system is not the issue.
Next: Consult a professional if the issue persists.
Inspect the Drain Pump
Do: Check the drain pump for damage or failure. Replace if necessary.
Observe: Pump is damaged or not working.
Means: Pump needs replacement.
Next: Replace the drain pump.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Clogged Pump Filter Debris and lint can block the filter, preventing water from draining.	Common	Easy	Pump Filter Cleaner
Clogged Drain Hose A kink or blockage in the hose can prevent water from exiting the washer.	Common	Easy	Drain Hose
Faulty Pump Motor The motor may fail, preventing the pump from operating.	Sometimes	Medium	Drain Pump Motor
Damaged Pump Impeller The impeller can break or become clogged, stopping water flow.	Sometimes	Medium	Drain Pump Impeller
Faulty Lid Switch or Water Level Sensor These sensors may prevent the pump from activating if they're malfunctioning.	Rare	Medium	Lid Switch or Water Level Sensor
Failed Drain Pump The entire pump assembly may fail, requiring replacement.	Sometimes	Hard	Drain Pump

Parts matching

Common parts needed for a washer that won't pump out water include:

Drain Pump
Pump Filter Cleaner
Drain Hose
Drain Pump Motor
Drain Pump Impeller
Lid Switch
Water Level Sensor

Always match parts to your washer's make and model for compatibility.

When to call a professional

The washer still won't pump water after checking all components
You suspect electrical issues beyond basic testing
You're unsure about handling electrical components
The pump motor or impeller is damaged and needs replacement
The problem persists after replacing parts

FAQ

How often should I clean the pump filter?

Clean the pump filter every 3–6 months to prevent clogs and maintain proper drainage.

Can a clogged drain hose cause the washer to stop mid-cycle?

Yes, a clogged drain hose can cause the washer to pause or stop the cycle to prevent overflow.

What tools do I need to replace a drain pump?

You'll need a screwdriver, adjustable wrench, and a new drain pump compatible with your washer model.

Why is my washer making a humming noise but not draining?

A humming noise often indicates a clogged pump or a faulty pump motor that's not turning.

Can a faulty water level sensor prevent the pump from working?

Yes, if the water level sensor is faulty, it may not signal the pump to start draining.