Quick answer
A musty washer is usually caused by mold or mildew buildup. Clean the drum, gasket, and drain pump to eliminate odors. Use a washing machine cleaner or white vinegar for a deep clean.
Confirm the symptom
- Notice a musty or moldy smell from the washer
- Smell is strongest after the washer sits idle
- Smell lingers even after running a cleaning cycle
Tools and prep
- Rubber gloves
- White vinegar or commercial washing machine cleaner
- Old towel or cloth
- Soft brush or sponge
- Microfiber cloth
- Screwdriver (if needed for drain pump access)
Step-by-step troubleshooting
- Turn Off and Unplug WasherDo: Unplug the washer or turn off the circuit breaker to ensure safety.Observe: Washer is powered off and cannot start unexpectedly.Means: Prevents electrical hazards during cleaning.Next: Clean the drum and gasket
- Clean the Drum and GasketDo: Wipe the interior drum and rubber gasket with a mixture of water and white vinegar or use a commercial cleaner.Observe: Visible mold or mildew begins to dissolve.Means: Removes surface mold and mildew causing the odor.Next: Scrub the drain pump filter
- Scrub the Drain Pump FilterDo: Locate and remove the drain pump filter (consult your manual for location). Clean it with a brush and vinegar or cleaner.Observe: Filter is free of debris and grime.Means: Clears blockages that trap moisture and cause odors.Next: Run a cleaning cycle
- Run a Cleaning CycleDo: Use a washing machine cleaner or add 2 cups of white vinegar to a hot water cycle. Run the cycle without any laundry.Observe: Cycle completes without unusual noises or smells.Means: Deep cleans the internal components and sanitizes the system.Next: Dry the interior
- Dry the InteriorDo: Leave the washer door and detergent drawer open to air dry after cleaning.Observe: Interior is dry and no longer smells musty.Means: Prevents future mold and mildew growth.Next: Final inspection
- Final InspectionDo: Check all cleaned areas for remaining odors or dampness.Observe: No lingering musty smell and all parts are dry.Means: Confirms the odor issue is resolved.Next: Done
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Mold and Mildew in the Drum Moisture trapped after cycles creates a breeding ground for mold. | Common | Easy | Washing machine cleaner |
| Clogged Drain Pump Filter Debris and lint in the filter trap moisture and cause odors. | Common | Easy–Medium | Drain pump filter (if replacement is needed) |
| Damp Detergent Drawer Residual water in the drawer promotes mold growth. | Sometimes | Easy | Detergent drawer (if replacement is needed) |
| Blocked Vent Hose (Front-Loaders) A clogged vent hose restricts airflow and traps moisture. | Sometimes | Medium | Vent hose (if replacement is needed) |
| Old or Stale Water in the Tub Standing water in the tub can develop odors over time. | Rare | Medium | Water inlet valve (if not draining properly) |
| Worn Seals or Gaskets Damaged seals can trap water and cause mold. | Rare | Hard | Rubber gasket or seal |
Parts matching
If cleaning doesn't resolve the odor, consider replacing these parts:
- Drain pump filter – if clogged and difficult to clean
- Detergent drawer – if mold persists in the drawer
- Rubber gasket – if damaged and trapping moisture
- Vent hose – if blocked in front-load washers
- Water inlet valve – if water isn't draining properly
Purchase parts specific to your washer model for compatibility.
When to call a professional
- The musty smell persists after multiple cleaning attempts
- You notice a foul odor coming from the drain pump that won't clear
- The washer makes unusual noises or doesn't drain properly after cleaning
- Mold or mildew is recurring despite regular cleaning
FAQ
How often should I clean my washer to prevent musty smells?
Clean your washer once a month using a commercial cleaner or white vinegar to prevent mold and mildew buildup.
Can I use bleach instead of vinegar to clean my washer?
Yes, but use it sparingly and ensure your washer is compatible. Bleach can be harsh on rubber components over time.
Why does my washer smell even after I clean it?
Persistent odors may indicate a deeper issue like a clogged drain pump or damaged seals that need professional attention.
Is it normal for my washer to smell after sitting for a few days?
No, a musty smell after sitting is a sign of mold or mildew and should be addressed promptly.
How do I clean the detergent dispenser to remove mold?
Remove the dispenser, soak it in a vinegar-water solution, and scrub with a soft brush to remove mold.