Washer Not Using Cold Water

Quick answer

First, check if the water supply valves are fully open. Then, inspect the water inlet hoses for kinks or blockages. If the issue persists, you may need to replace the water inlet valve or the water temperature control board.

Confirm the symptom

• Washer fills with hot water only.
• Cold water does not enter the washer.
• Washer shows error codes related to water temperature.
• Washer fills slowly or not at all with cold water.

Tools and prep

• Screwdriver (Phillips and flathead)
• Adjustable wrench
• Multimeter
• Replacement water inlet valve (if needed)
• Replacement water temperature control board (if needed)
• Turn off power to the washer at the circuit breaker.
• Turn off water supply valves to the washer.

Step-by-step troubleshooting

1. Check Water Supply Valves
   Do: Locate the hot and cold water supply valves behind the washer and ensure both are fully open.
   Observe: Check if cold water starts flowing into the washer.
   Means: The valves may have been accidentally turned off or partially closed.
   Next: If the issue persists, proceed to the next step.
2. Inspect Water Inlet Hoses
   Do: Disconnect the water inlet hoses from the washer and check for kinks, blockages, or damage.
   Observe: Ensure cold water flows freely from the cold water hose.
   Means: Kinks or blockages can restrict water flow.
   Next: If the hoses are clear, proceed to the next step.
3. Check Water Inlet Valve
   Do: Use a multimeter to test the water inlet valve for continuity. Disconnect the valve from the washer if necessary.
   Observe: If the valve shows no continuity, it may be faulty.
   Means: A faulty water inlet valve can prevent cold water from entering the washer.
   Next: If the valve is faulty, replace it and retest the washer.
4. Inspect Water Temperature Control Board
   Do: Check the water temperature control board for any signs of damage or burnt components.
   Observe: If the board is damaged, it may need to be replaced.
   Means: A faulty control board can cause issues with water temperature selection.
   Next: If the board is damaged, replace it and retest the washer.
5. Check for Error Codes
   Do: Consult your washer's manual to identify any error codes displayed.
   Observe: Note the error codes and their meanings.
   Means: Error codes can provide specific information about the issue.
   Next: Follow the manual's instructions for resolving the error codes.
6. Test the Washer
   Do: Reconnect all components and restore power and water supply to the washer.
   Observe: Run a test cycle to ensure the washer is using cold water correctly.
   Means: This step confirms that the issue has been resolved.
   Next: If the issue persists, consider calling a professional.

Common causes

Parts matching

Ensure you have the correct parts before starting repairs. Match the part numbers with your washer's model.

• Water Inlet Valve: Controls the flow of hot and cold water into the washer.
• Water Temperature Control Board: Regulates the water temperature during cycles.
• Water Level Pressure Switch: Monitors the water level in the washer.
• Water Inlet Hoses: Supply water to the washer from the main water lines.
• Multimeter: Used to test electrical components for continuity.

Always double-check part numbers to ensure compatibility with your washer model.

When to call a professional

• If the washer still does not use cold water after troubleshooting.
• If you are not comfortable performing the repairs yourself.
• If the washer displays error codes that you cannot resolve.
• If you encounter any electrical issues beyond your expertise.
• If the washer leaks excessively during testing.
• If you suspect a more complex issue, such as a faulty control board.

FAQ

Related guides

• washer not filling with water
• washer not filling with cold water
• washer not filling with hot water

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