Quick answer
Turn off the washer and unplug it. Check for foreign objects in the drum and remove them. If the noise persists, inspect the drum bearings or motor coupling for damage.
Confirm the symptom
- Unusual grinding, thumping, or squeaking during operation
- Noise only occurs during spin cycle
- Washer vibrates excessively but noise is separate from vibration
Tools and prep
- Screwdrivers (flathead and Phillips)
- Adjustable wrench
- Flashlight
- Work gloves
- Socket set
- Plastic putty knife
- Turn off power at the circuit breaker
- Turn off water supply
Step-by-step troubleshooting
- Unplug and Inspect DrumDo: Unplug the washer and open the drum. Use a flashlight to check for loose or foreign objects.Observe: Any items stuck in the drum or between the drum and outer tubMeans: Foreign objects can cause unusual noises during operation.Next: If objects are found, remove them and test the washer.
- Check Drum BearingsDo: Spin the drum manually and listen for grinding or squeaking. Use a screwdriver to check for play in the drum.Observe: Grinding noise or wobbling drumMeans: Worn drum bearings may need replacement.Next: If bearings are faulty, replace them following the manufacturer's instructions.
- Inspect Motor CouplingDo: Remove the back panel and locate the motor coupling. Check for cracks or wear.Observe: Cracked or broken motor couplingMeans: A damaged coupling can cause loud noises during the spin cycle.Next: Replace the motor coupling if damaged.
- Level the WasherDo: Use a level to check the washer's stability. Adjust the feet if necessary.Observe: Washer is not level or wobblesMeans: An unlevel washer can cause abnormal vibrations and noise.Next: Adjust the feet and test the washer again.
- Check Suspension SystemDo: Inspect the suspension springs and shock absorbers for wear or damage.Observe: Broken or stretched suspension componentsMeans: Faulty suspension can lead to excessive noise and vibration.Next: Replace damaged suspension parts as needed.
- Test with a Different LoadDo: Run the washer with a small load of clean, evenly distributed laundry.Observe: Noise disappears or changesMeans: The previous load may have caused the noise due to imbalance or foreign objects.Next: If noise is gone, continue monitoring. If it returns, further inspection is needed.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Foreign Objects in Drum Items like coins or small toys can get stuck and create noise during operation. | Common | Easy | None |
| Worn Drum Bearings Over time, drum bearings can wear out, causing grinding or squeaking noises. | Common | Medium | Drum Bearings |
| Damaged Motor Coupling A cracked or broken motor coupling can cause loud noises during the spin cycle. | Sometimes | Medium | Motor Coupling |
| Unlevel Washer An unlevel washer can cause abnormal vibrations and noise. | Sometimes | Easy | None |
| Faulty Suspension System Broken or worn suspension springs and shock absorbers can lead to excessive noise. | Sometimes | Medium | Suspension Springs/Shock Absorbers |
| Loose or Worn Belts A loose or worn belt can cause squealing or thumping noises. | Rare | Medium | Drive Belt |
| Imbalanced Load Unevenly distributed laundry can cause thumping or shaking noises during the spin cycle. | Common | Easy | None |
Parts matching
If you need replacement parts for your washer, match these common components to your model:
- Drum Bearings – Common in front-load washers with grinding noises
- Motor Coupling – Found in top-load washers with spin-cycle noises
- Suspension Springs – Used in both washer types for stability
- Drive Belt – May be needed if the washer makes squealing noises
- Shock Absorbers – Often found in front-load washers for vibration control
Check your washer's model number and consult the manufacturer's parts diagram for accurate identification.
When to call a professional
- Noise persists after checking all common causes
- You are unsure about disassembling internal components
- The washer is under warranty and you don't want to risk voiding it
- You hear electrical burning smells or sparks
- The noise is accompanied by water leakage or flooding
- The washer stops working entirely after the noise starts
FAQ
Why is my washer making a grinding noise during the spin cycle?
A grinding noise during the spin cycle is often caused by worn drum bearings or a damaged motor coupling. Inspect these components for wear or damage and replace if necessary.
Can an unbalanced load cause a washer to make loud noises?
Yes, an imbalanced load can cause loud thumping or shaking noises during the spin cycle. Redistribute the laundry evenly or run a smaller load to see if the noise stops.
What should I do if I find a foreign object in my washer drum?
Remove the object immediately and run a cleaning cycle with hot water and vinegar to eliminate any odors or residue left by the object.
How do I know if my washer's suspension system is faulty?
If your washer vibrates excessively or makes loud noises even when the load is balanced, the suspension springs or shock absorbers may be worn or broken. Inspect them for damage and replace as needed.
Is it safe to continue using my washer if it makes a weird noise?
It's generally safe to use your washer if the noise is occasional and not accompanied by other issues. However, if the noise is persistent or gets louder, it's best to address it to prevent further damage.