Washer Making a Loud Clunking Noise

Quick answer

A loud clunking noise in your washer is often caused by an unbalanced load or a loose part. Turn off the washer, redistribute the laundry evenly, and check for loose components. If the noise persists, inspect the drum bearings or suspension system.

Confirm the symptom

• Hearing a loud clunking or thumping sound during the spin cycle
• The noise increases when the washer is heavily loaded
• The washer vibrates excessively or moves from its position during operation

Tools and prep

• Screwdrivers (flathead and Phillips)
• Adjustable wrench
• Flashlight
• Work gloves
• Plastic putty knife
• Turn off the washer’s power at the circuit breaker
• Shut off the water supply valves

Step-by-step troubleshooting

1. Check Load Balance
   Do: Open the washer lid and redistribute the laundry evenly around the drum.
   Observe: The noise stops if the load is uneven.
   Means: The noise was caused by an unbalanced load.
   Next: No further action needed if resolved.
2. Inspect for Loose Parts
   Do: Visually check the drum, agitator, and inner tub for loose or missing screws or components.
   Observe: You find a loose or missing part.
   Means: The loose part is causing the clunking noise.
   Next: Tighten or replace the part.
3. Check Suspension System
   Do: Look for damaged or worn-out suspension springs or shock absorbers.
   Observe: Springs are broken or shock absorbers are leaking.
   Means: Suspension system failure is causing the noise.
   Next: Replace the damaged suspension components.
4. Examine Drum Bearings
   Do: Listen for grinding or rough movement when manually rotating the drum.
   Observe: The drum makes a grinding noise or feels rough.
   Means: Worn drum bearings need replacement.
   Next: Replace the drum bearings.
5. Verify Washer Level
   Do: Use a level to check if the washer is sitting evenly on the floor.
   Observe: The washer is tilted or uneven.
   Means: An unlevel washer can cause imbalance and noise.
   Next: Adjust the leveling legs to stabilize the washer.
6. Inspect Inner Tub for Debris
   Do: Use a flashlight to look for foreign objects stuck between the inner and outer tubs.
   Observe: You find a coin, button, or other object lodged in the tub.
   Means: The object is causing the clunking noise.
   Next: Remove the debris carefully with a plastic putty knife.

Common causes

Parts matching

If you need replacement parts for your washer, look for these common components:

• Suspension springs for your washer model
• Shock absorbers compatible with your washer’s drum system
• Drum bearings matching your washer’s specifications
• Agitator components or drum screws

Check your washer’s model number to ensure you purchase the correct replacement parts.

When to call a professional

• The clunking noise persists after checking all common causes
• You hear grinding or loud metal-on-metal noises
• The washer leaks water or vibrates excessively despite being level
• You are unsure about disassembling internal components
• The washer is under warranty and you don’t want to risk voiding it

FAQ

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