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Quick answer
Turn off the washer and water supply immediately. The most common causes are a faulty water valve, broken float switch, or clogged drain. Check these parts first.
Confirm the symptom
- Washer fills with water even when not in use
- Water continues to fill during or after the cycle
- Drain pump runs but water doesn't drain completely
- You hear water running when the washer is idle
Tools and prep
- Power off the washer at the circuit breaker
- Turn off the water supply valves under the washer
- Need a screwdriver, multimeter, and flashlight
- Have replacement parts ready if needed
- Wear rubber gloves and safety goggles
Step-by-step troubleshooting
- Check Water Supply ValvesDo: Ensure the valves under the washer are fully closed.Observe: Water should stop flowing into the washer.Means: Valves were left open or malfunctioning.Next: If water still flows, proceed to step 2.
- Inspect Water Inlet ValveDo: Use a multimeter to test the water inlet valve for continuity.Observe: No continuity indicates a faulty valve.Means: The valve is not closing properly.Next: Replace the water inlet valve if faulty.
- Check Float SwitchDo: Locate and test the float switch inside the washer tub.Observe: Float switch should move freely and trigger when water level is high.Means: A stuck or broken float switch prevents the washer from recognizing full water level.Next: Replace the float switch if it's faulty.
- Inspect Drain PumpDo: Check the drain pump for clogs or damage.Observe: Clogs or damaged pump impede water drainage.Means: Water cannot drain properly, causing the washer to refill.Next: Clean the drain pump or replace if damaged.
- Test Pressure SwitchDo: Use a multimeter to test the pressure switch for continuity.Observe: No continuity means the switch is faulty.Means: The pressure switch fails to signal the washer to stop filling.Next: Replace the pressure switch if faulty.
- Check for LeaksDo: Inspect hoses and connections for leaks or cracks.Observe: Leaks or cracks allow water to escape and trigger refilling.Means: Water loss is causing the washer to refill unnecessarily.Next: Repair or replace damaged hoses and connections.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Faulty Water Inlet Valve Valve fails to close, allowing continuous water flow. | Common | Easy–Medium | Water Inlet Valve |
| Broken Float Switch Switch fails to detect water level, causing overfill. | Common | Easy | Float Switch |
| Clogged Drain Pump Pump cannot remove water, leading to continuous filling. | Sometimes | Easy | Drain Pump or Filter |
| Faulty Pressure Switch Switch fails to signal the washer to stop filling. | Sometimes | Medium | Pressure Switch |
| Leaking Hoses or Connections Water loss triggers the washer to refill. | Sometimes | Easy | Hoses or Fittings |
| Malfunctioning Control Board Board fails to regulate water levels properly. | Rare | Hard | Control Board |
Parts matching
Common parts needed for this issue include:
- Water Inlet Valve
- Float Switch
- Drain Pump
- Pressure Switch
- Hoses and Fittings
Purchase parts specific to your washer model for compatibility.
When to call a professional
- Water continues to fill after replacing all suspected parts
- You're unsure about electrical testing or part replacement
- The washer is under warranty and you don't want to risk voiding it
- You notice water damage or electrical issues beyond your skill level
FAQ
How do I know if the water inlet valve is faulty?
Test it with a multimeter. If there's no continuity, the valve needs replacement.
Can a clogged drain pump cause the washer to keep filling?
Yes, if water can't drain properly, the washer will keep filling to maintain the water level.
Is it safe to test electrical components myself?
Always ensure the washer is unplugged and the circuit breaker is off before testing electrical parts.
What if the problem persists after replacing all parts?
There may be an issue with the control board, which is more complex to diagnose and repair.