Washer is Shaking and Making Loud Noise

Quick answer

Turn off the washer and unplug it. Check for unbalanced loads, level the machine, and inspect for loose parts. If the noise persists, the drum or motor might need repair.

Confirm the symptom

• Washer shakes during spin cycle
• Loud thumping or grinding noise
• Vibrations are strong enough to move the machine
• Noise increases with higher spin speeds

Tools and prep

• Screwdrivers (flathead and Phillips)
• Towel or padding
• Level
• Owner's manual
• Plug in a power strip with a switch
• Safety gloves
• Flashlight

Step-by-step troubleshooting

1. Turn Off and Unplug
   Do: Switch off the washer and unplug it from the outlet.
   Observe: Machine is powered down and safe to handle.
   Means: Prevents electrical hazards during inspection.
   Next: Check for unbalanced load
2. Check for Unbalanced Load
   Do: Open the lid and redistribute clothes evenly in the drum.
   Observe: Clothes are spread out and not clumped together.
   Means: An unbalanced load is a common cause of shaking and noise.
   Next: Level the washer
3. Level the Washer
   Do: Use a level to check the machine's balance. Adjust the feet by turning them clockwise or counterclockwise as needed.
   Observe: Bubbles in the level are centered, and the machine sits flat.
   Means: An uneven floor can cause excessive vibration.
   Next: Inspect for loose parts
4. Inspect for Loose Parts
   Do: Look under the washer for loose bolts, nuts, or other components. Tighten any that are loose.
   Observe: All visible parts are secure and not vibrating excessively.
   Means: Loose hardware can amplify noise and shaking.
   Next: Test with a small load
5. Test with a Small Load
   Do: Plug the washer back in, add a small load of laundry, and run a spin cycle.
   Observe: Check if shaking and noise are reduced or eliminated.
   Means: Determines if the issue was due to load imbalance or leveling.
   Next: Listen for internal noises
6. Listen for Internal Noises
   Do: Run the washer again and listen closely for grinding, thumping, or clicking sounds from inside the drum or motor area.
   Observe: Identify the source of the noise (e.g., motor, drum, bearings).
   Means: Helps pinpoint if internal components need repair or replacement.
   Next: Consult owner's manual or call a professional
7. Consult Owner's Manual
   Do: Refer to the troubleshooting section of your washer's manual for model-specific guidance.
   Observe: Manual provides specific part numbers and repair instructions.
   Means: Ensures accurate diagnosis for your washer model.
   Next: Call a professional if issue persists

Common causes

Parts matching

If your washer needs replacement parts, match these common issues to the right components:

• Unbalanced load or uneven floor: No parts needed—adjust load or level the machine.
• Loose bolts: Replace missing or damaged bolts and nuts.
• Worn drum bearings: Replace drum bearings kit.
• Faulty motor coupling: Replace motor coupling.
• Broken suspension system: Replace suspension springs or shock absorbers.

Always use OEM (Original Equipment Manufacturer) parts for compatibility and performance.

When to call a professional

• Noise and shaking persist after checking load balance and leveling the machine.
• You hear grinding or thumping from the motor or drum area.
• You suspect worn drum bearings or a faulty motor.
• The washer vibrates so violently it moves across the floor.
• You're unsure about disassembling internal components.
• The washer is under warranty and you don't want to risk voiding it.

FAQ

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