Repair Riot

Top Load Washer Shaking Violently

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Quick answer

A top load washer shaking violently is often due to an unbalanced load or loose parts. Level the washer, redistribute the laundry, and check for loose components. If the shaking continues, inspect the suspension system or consult a professional.

Confirm the symptom

Tools and prep

Step-by-step troubleshooting

  1. Turn Off and Unplug the Washer
    Do: Unplug the washer from the electrical outlet to ensure safety.
    Observe: The washer is powered off and disconnected from electricity.
    Means: You can now safely inspect and work on the washer without the risk of electrical shock.
    Next: Check the load balance
  2. Check the Load Balance
    Do: Open the washer lid and redistribute the laundry evenly.
    Observe: The laundry is evenly spread out in the drum.
    Means: An unbalanced load is a common cause of violent shaking.
    Next: Run a test cycle
  3. Run a Test Cycle
    Do: Plug the washer back in and run a short spin cycle with no or a small load.
    Observe: The washer operates smoothly without shaking.
    Means: The issue may be resolved by redistributing the load.
    Next: Level the washer
  4. Level the Washer
    Do: Adjust the leveling legs at the bottom of the washer using a wrench or pliers.
    Observe: The washer is stable and does not rock from side to side.
    Means: An unlevel washer can cause imbalance during spinning.
    Next: Check for loose parts
  5. Check for Loose Parts
    Do: Inspect the drum, suspension springs, and shock absorbers for looseness or damage.
    Observe: Any loose or damaged parts are identified.
    Means: Loose or broken parts can cause excessive vibration.
    Next: Tighten or replace parts as needed
  6. Tighten or Replace Parts as Needed
    Do: Tighten any loose bolts or replace damaged parts like suspension springs or shock absorbers.
    Observe: All parts are secure and functioning properly.
    Means: Fixing loose or damaged parts can eliminate the shaking.
    Next: Run another test cycle
  7. Run Another Test Cycle
    Do: Plug the washer back in and run a full cycle with a normal load.
    Observe: The washer operates smoothly without shaking.
    Means: The issue is resolved.
    Next: Complete

Common causes

CauseLikelihoodDifficultyPart often needed
Unbalanced Load
Unevenly distributed laundry causes the drum to spin off-center.
CommonEasyNone
Unlevel Washer
A washer that is not level can cause the drum to spin unevenly.
CommonEasyNone
Loose or Damaged Suspension Springs
Suspension springs keep the drum stable during spinning. If they're loose or broken, the drum can shake violently.
SometimesMediumSuspension springs
Worn Shock Absorbers
Shock absorbers dampen vibrations. If they're worn out, the washer can shake excessively.
SometimesMediumShock absorbers
Loose Drum Bolts
Loose bolts can cause the drum to move excessively during spinning.
SometimesEasy–MediumBolts and washers
Damaged Motor or Transmission
A faulty motor or transmission can cause abnormal vibrations.
RareHardMotor or transmission assembly
Worn or Broken Shock Mounts
Shock mounts help stabilize the washer. If they're damaged, the washer can shake violently.
RareMediumShock mounts

Parts matching

If you need to replace parts, match these common components to your washer model:

Check your washer's model number and cross-reference it with the parts to ensure compatibility.

When to call a professional

FAQ

Why is my top load washer shaking even when it's empty?

If the washer shakes when empty, it could be due to an unlevel washer, loose parts, or worn suspension springs. Check the leveling legs and inspect the suspension system for damage.

Can I use a vibration pad to stop the shaking?

A vibration pad can help reduce shaking by absorbing vibrations, but it's best to address the root cause first. If the washer is unlevel or has loose parts, fix those issues before using a vibration pad.

How do I know if the suspension springs are damaged?

Damaged suspension springs may appear stretched, broken, or detached from their mounting points. If the drum moves excessively or the washer shakes violently, the springs may need replacement.

Is it safe to continue using the washer if it's shaking?

It's not recommended to continue using the washer if it's shaking violently, as it can cause further damage to the machine or your floor. Address the issue as soon as possible.

Can a professional repair the suspension system?

Yes, a professional appliance repair technician can inspect and repair the suspension system. If you're unsure about replacing parts yourself, it's best to call a professional.