Samsung Washer Won't Start Washing (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

First, check the power supply and ensure the washer is properly plugged in. Verify the door is fully closed and latched. If these don't resolve the issue, reset the washer by unplugging it for 1 minute.

Confirm the symptom

Washer does not start the wash cycle
Control panel is unresponsive
Door appears closed but washer won't begin

Tools and prep

Screwdriver (if needed for panel access)
Multimeter (for voltage testing)
Owner's manual
Dry cloth for cleaning
Turn off power at the circuit breaker for safety

Step-by-step troubleshooting

Check Power Supply
Do: Ensure the washer is plugged in and the outlet is working.
Observe: Outlet powers other devices.
Means: Power supply is functional.
Next: Check the door is closed.
Close and Latch Door
Do: Fully close the washer door and ensure it latches securely.
Observe: Door light or indicator confirms it's closed.
Means: Door is properly closed.
Next: Select a wash cycle.
Select Wash Cycle
Do: Press a wash cycle button and start the washer.
Observe: Washer begins filling with water.
Means: Washer is responding to input.
Next: Wait for the cycle to progress.
Wait for Cycle Progress
Do: Allow the washer to complete the initial steps of the cycle.
Observe: Washer fills, agitates, or drains as expected.
Means: Washer is functioning normally.
Next: If no progress, check for error codes.
Check for Error Codes
Do: Look at the control panel for any displayed error codes.
Observe: Error code is visible (e.g., UE, LE, OE).
Means: There is a specific issue to address.
Next: Refer to the owner's manual for the error code meaning.
Reset the Washer
Do: Unplug the washer for 1 minute, then plug it back in.
Observe: Washer resets and control panel is responsive.
Means: Reset resolved the issue.
Next: Attempt to start a new cycle.
Check Water Supply
Do: Ensure both hot and cold water valves are fully open.
Observe: Water flows freely from both hoses.
Means: Water supply is adequate.
Next: Inspect for clogs in the inlet filters.
Inspect Inlet Filters
Do: Turn off water supply and remove inlet filters to clean them.
Observe: Filters are free of debris and sediment.
Means: Inlet filters are not clogged.
Next: Reinstall filters and restore water supply.
Test Drain Pump
Do: Check if the drain pump is clogged or malfunctioning.
Observe: Drain pump is clear and spins freely.
Means: Drain pump is operational.
Next: If clogged, clear debris and test the washer.
Check Lid Switch
Do: Test the lid switch with a multimeter for continuity.
Observe: Multimeter shows continuity when the door is closed.
Means: Lid switch is working.
Next: If no continuity, replace the lid switch.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Power Supply Issues The washer requires a stable power source to operate.	Common	Easy	None
Door Not Closed Properly The washer will not start if the door is not fully latched.	Common	Easy	None
Incorrect Wash Cycle Selection A cycle must be selected for the washer to start.	Common	Easy	None
Water Supply Issues Inadequate water supply prevents the washer from starting.	Common	Easy	None
Clogged Inlet Filters Debris in the inlet filters can block water flow.	Sometimes	Easy	Inlet Filters
Drain Pump Problems A clogged or faulty drain pump can prevent the washer from starting.	Sometimes	Medium	Drain Pump
Lid Switch Failure A faulty lid switch prevents the washer from detecting a closed door.	Sometimes	Medium	Lid Switch
Control Board Malfunction A faulty control board may prevent the washer from starting.	Rare	Hard	Control Board
Water Level Sensor Issues A faulty water level sensor can prevent the washer from starting.	Rare	Medium	Water Level Sensor
Motor or Drive Issues A faulty motor or drive can prevent the washer from starting.	Rare	Hard	Motor or Drive Assembly

Parts matching

If you need to replace parts, match these common components:

Lid Switch: Used if the washer won't start when the door is closed.
Inlet Filters: Needed if water flow is restricted.
Drain Pump: Required if the washer won't drain or won't start due to a clog.
Control Board: Needed if the washer is unresponsive and other fixes fail.
Water Level Sensor: Required if the washer won't fill or won't start due to incorrect water level detection.

Always purchase OEM parts or high-quality replacements to ensure compatibility and reliability.

When to call a professional

If the washer still won't start after following all troubleshooting steps.
If you detect a burning smell or unusual noises during operation.
If the control board is unresponsive and no error codes are displayed.
If you're unsure about electrical testing or replacing internal components.
If the washer is under warranty and you don't want to risk voiding it by DIY repairs.

FAQ

Why won't my Samsung washer start even though it's plugged in?

Check if the circuit breaker has tripped or if the outlet is working. Also, ensure the door is fully closed and latched.

How do I reset my Samsung washer?

Unplug the washer for 1 minute, then plug it back in. This can clear temporary glitches.

What do I do if there's an error code on my Samsung washer?

Refer to the owner's manual for the specific error code meaning and follow the recommended troubleshooting steps.

Can a clogged drain pump prevent the washer from starting?

Yes, a clogged drain pump can cause the washer to fail to start or drain properly. Clean the pump to resolve the issue.

Why is my Samsung washer not getting water?

Check that the water valves are fully open and the inlet filters are clean. A blockage in the water supply can prevent the washer from starting.

Is it safe to replace parts like the lid switch or drain pump myself?

Yes, if you follow the manufacturer's instructions and take proper safety precautions, such as turning off the power before starting.