Samsung Washer Won't Start (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

If your Samsung washer won't start, first check the power supply and door latch. Unplug the washer, wait 1 minute, then plug it back in to reset. If it still doesn't start, check for error codes on the display and consult the manual.

Confirm the symptom

Washer doesn't respond when you press Start
No power indicator lights are on
Door is closed but washer doesn't begin cycle

Tools and prep

Screwdriver set
Multimeter (optional)
Owner's manual
Dry cloth
Turn off power at the outlet or circuit breaker
Ensure the washer is on a flat, stable surface

Step-by-step troubleshooting

Check Power Supply
Do: Verify the washer is plugged in and the outlet is working.
Observe: Outlet powers other devices.
Means: Power supply is functional.
Next: Check the door latch.
Reset the Washer
Do: Unplug the washer for 1 minute, then plug it back in.
Observe: Washer resets and powers on.
Means: Reset resolved the issue.
Next: Try starting the washer again.
Check Door Latch
Do: Ensure the door is fully closed and latched.
Observe: Door clicks securely into place.
Means: Door is properly latched.
Next: Check for error codes.
Look for Error Codes
Do: Check the display for any error codes.
Observe: Error code is displayed (e.g., UE, OE, LE).
Means: Error code indicates a specific issue.
Next: Consult the manual for error code meaning.
Test Water Supply
Do: Ensure water valves are fully open and there's water in the supply lines.
Observe: Water flows freely from the inlet valves.
Means: Water supply is adequate.
Next: Check the drain pump filter.
Check Drain Pump Filter
Do: Locate and clean the drain pump filter of debris.
Observe: Drain pump filter is clean and free of clogs.
Means: Drain pump is not clogged.
Next: Run a test cycle.
Run Test Cycle
Do: Start a short test cycle to see if the washer operates.
Observe: Washer completes the cycle without issues.
Means: Issue is resolved.
Next: Monitor for recurring problems.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Power Supply Issues The washer may not start if it's not receiving power.	Common	Easy	None
Faulty Door Latch A malfunctioning door latch can prevent the washer from starting.	Common	Easy–Medium	Door Latch Assembly
Control Board Malfunction A faulty control board may prevent the washer from starting.	Sometimes	Hard	Control Board
Water Supply Problems Low water pressure or closed valves can cause the washer to stall.	Sometimes	Easy	None
Clogged Drain Pump Filter A clogged drain pump can prevent the washer from starting or draining.	Common	Easy	None
Error Code Issue Error codes indicate specific problems that need attention.	Sometimes	Medium	None
Faulty Motor or Drive System A malfunctioning motor or drive system can prevent the washer from starting.	Rare	Hard	Motor or Drive System

Parts matching

If your Samsung washer won't start, you may need to replace specific parts. Here are common parts that may be needed:

Door Latch Assembly – If the door won't close properly
Control Board – If the washer doesn't respond to controls
Drain Pump – If the washer won't drain or start
Water Inlet Valve – If water isn't filling the washer
Motor or Drive System – If the washer makes noise but doesn't spin

Always refer to your owner's manual for part numbers and compatibility with your specific Samsung washer model.

When to call a professional

If the washer still won't start after following all troubleshooting steps
If you detect a burning smell or unusual noises during operation
If you're not comfortable working with electrical components
If error codes persist after resetting the washer
If the control board or motor needs replacement

FAQ

Why won't my Samsung washer start even though it's plugged in?

Check if the outlet is working and the circuit breaker hasn't tripped. Also, ensure the door is properly latched and there are no error codes on the display.

How do I reset my Samsung washer?

Unplug the washer for 1 minute, then plug it back in. This can often resolve minor electronic glitches.

What does error code UE mean on a Samsung washer?

Error code UE typically indicates an unbalanced load. Redistribute the laundry evenly and restart the cycle.

Can a clogged drain pump prevent the washer from starting?

Yes, a clogged drain pump can prevent the washer from starting or draining. Clean the drain pump filter regularly to avoid this issue.

Why is my Samsung washer not getting water?

Check that the water valves are fully open and the inlet hoses are not kinked or frozen. Also, ensure there's adequate water pressure.