Repair Riot

Refrigerator Not Freezing or Cooling: Fix It Yourself

When your house revolts, we help you restore order.

On this page

Quick answer

Check the temperature settings, clean the condenser coils, and ensure proper airflow. If the fridge still doesn't cool, test the defrost timer or call a technician.

Confirm the symptom

Tools and prep

Step-by-step troubleshooting

  1. Check Temperature Settings
    Do: Ensure the temperature settings are set correctly (35–40°F for fridge, 0°F for freezer).
    Observe: Settings are correct but fridge still doesn't cool.
    Means: Settings are not the issue; check other components.
    Next: Clean condenser coils
  2. Clean Condenser Coils
    Do: Locate and clean the condenser coils (usually at the back or bottom of the fridge) using a vacuum or coil brush.
    Observe: Coils are clean and free of dust/dirt.
    Means: Improved airflow may restore cooling.
    Next: Check for proper airflow
  3. Check for Proper Airflow
    Do: Ensure the fridge is at least 2 inches away from the wall and vents are not blocked.
    Observe: Airflow is unrestricted.
    Means: Proper airflow helps maintain cooling efficiency.
    Next: Test the defrost timer
  4. Test the Defrost Timer
    Do: Use a multimeter to test the defrost timer for continuity. Replace if faulty.
    Observe: Timer shows no continuity or erratic readings.
    Means: Defrost timer is likely faulty.
    Next: Inspect the evaporator fan
  5. Inspect the Evaporator Fan
    Do: Check if the evaporator fan is spinning and not obstructed. Test for power using a multimeter.
    Observe: Fan is not spinning or not receiving power.
    Means: Fan motor may be defective.
    Next: Check the start relay
  6. Check the Start Relay
    Do: Test the start relay with a multimeter. Replace if it shows no continuity.
    Observe: Relay shows no continuity.
    Means: Start relay is faulty and needs replacement.
    Next: Call a professional technician
  7. Call a Professional Technician
    Do: If previous steps don't resolve the issue, contact a qualified repair technician.
    Observe: Professional diagnosis and repair is needed.
    Means: Complex issues require expert assistance.
    Next: End

Common causes

CauseLikelihoodDifficultyPart often needed
Dirty condenser coils
Blocked airflow reduces cooling efficiency.
CommonEasyCoil brush or vacuum
Faulty defrost timer
Malfunctions in the timer prevent proper defrost cycles.
SometimesEasy–MediumDefrost timer
Evaporator fan motor failure
A failed fan prevents cold air from circulating.
SometimesMediumEvaporator fan motor
Refrigerant leak
Low refrigerant levels reduce cooling capacity.
RareHardRefrigerant and professional service
Faulty start relay
A defective relay prevents the compressor from starting.
SometimesMediumStart relay
Incorrect temperature settings
Settings that are too high won't cool properly.
CommonEasyNone
Blocked vents or poor airflow
Restricted airflow hampers cooling performance.
SometimesEasyNone
Compressor failure
A failed compressor can't circulate refrigerant.
RareHardCompressor or new fridge

Parts matching

Common parts needed for a refrigerator not freezing or cooling include:

Always match part numbers with your refrigerator's model for compatibility.

When to call a professional

FAQ

Why is my fridge not freezing but the compressor is running?

This could be due to a faulty defrost timer, evaporator fan motor, or a refrigerant leak. Check these components for issues.

Can dirty coils cause a fridge to stop cooling?

Yes, dirty condenser coils restrict airflow and reduce cooling efficiency. Clean them regularly to prevent this issue.

How do I know if my refrigerator needs refrigerant?

If the fridge isn't cooling and there are no visible leaks or other issues, it may need refrigerant. This requires a professional technician to recharge it.

Is it worth repairing an old refrigerator that won't cool?

It depends on the repair cost and the fridge's age. If the repair is minor and the fridge is less than 10 years old, it's usually worth fixing.

How often should I clean my refrigerator's coils?

Clean the condenser coils every 6–12 months to maintain optimal cooling performance and energy efficiency.