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Quick answer
To fix an outlet strip, first unplug devices and press the reset button if it has one. If it still doesn't work, turn off the circuit breaker, check for tripped GFCI outlets nearby, and replace the strip if damaged.
Confirm the symptom
- No power to devices plugged into the strip
- Strip's reset button is popped out
- Fuses or circuit breakers inside the strip are tripped
- Strip feels warm or smells burnt
- Breaker trips repeatedly when using the strip
Tools and prep
- Voltage tester
- Screwdriver (flathead or Phillips, depending on strip type)
- Replacement outlet strip (if needed)
- Turn off power at the circuit breaker before handling the strip
- Wear rubber-soled shoes and use insulated tools
Step-by-step troubleshooting
- Unplug and ResetDo: Unplug all devices from the strip. Press the reset button if present.Observe: Strip powers on and devices work after resetting.Means: The strip was tripped due to overload or a short.Next: Use the strip normally, avoiding overloading it.
- Check for DamageDo: Inspect the strip for burn marks, melted plastic, or broken components.Observe: Visible damage is present.Means: The strip is faulty and needs replacement.Next: Replace the outlet strip with a new one.
- Test with a Voltage TesterDo: Set the voltage tester to AC voltage. Test the outlet's slots to check for power.Observe: Voltage tester lights up or beeps, indicating power.Means: The strip is receiving power but may have an internal issue.Next: Check for tripped GFCI outlets nearby that might be affecting the strip.
- Inspect Nearby GFCI OutletsDo: Look for GFCI outlets in the same circuit (often in kitchens, bathrooms, or garages). Press their reset buttons.Observe: GFCI outlet resets and restores power to the strip.Means: A tripped GFCI was cutting power to the strip.Next: Plug devices back in and monitor for issues.
- Check Circuit BreakerDo: Go to your electrical panel and locate the breaker for the outlet. Turn it off and then back on.Observe: Breaker stays on and the strip powers up.Means: The circuit was overloaded or had a minor fault.Next: Avoid overloading the circuit in the future.
- Replace the StripDo: Unplug the strip and replace it with a new one rated for the same or higher wattage.Observe: New strip powers on and works without tripping.Means: The old strip was damaged or undersized for the load.Next: Plug in devices gradually to test stability.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Overloaded circuit Too many high-wattage devices draw more power than the strip or circuit can handle. | Common | Easy | Replacement outlet strip with higher wattage |
| Tripped internal circuit breaker The strip's built-in breaker trips to prevent overheating. | Common | Easy | None (resettable) |
| Faulty or damaged strip Internal wiring or components may be worn or broken. | Sometimes | Medium | New outlet strip |
| Tripped GFCI outlet on the same circuit A GFCI outlet elsewhere in the circuit cuts power to the strip for safety. | Sometimes | Easy | None (resettable) |
| Loose or damaged wiring in the wall outlet Poor electrical contact can prevent power from reaching the strip. | Rare | Hard | Professional electrical inspection |
| Short circuit from a plugged-in device A device with damaged wiring or a fault can cause the strip to trip. | Sometimes | Medium | New outlet strip or replacement device |
Parts matching
Choose a replacement outlet strip that matches your needs:
- Number of outlets and USB ports required
- Total wattage rating (check device requirements)
- Surge protection (recommended for sensitive electronics)
- Compact or extended design for your space
- Compatibility with smart home systems if needed
Look for UL or ETL certification for safety and quality.
When to call a professional
- The strip continues to trip or fail after replacement
- You smell burning or see sparks from the strip or outlet
- The circuit breaker keeps tripping even with a new strip
- You're unsure about handling electrical components safely
- The strip is old or damaged beyond safe use
FAQ
Can I use an outlet strip without surge protection?
Yes, but surge protection is recommended for electronics like computers and TVs to prevent damage from power surges.
How many devices can I plug into an outlet strip?
Avoid exceeding the strip's wattage rating, usually listed on the back. A general rule is 80% of the maximum load for safety.
Why does my outlet strip keep tripping?
It may be overloaded, a device is faulty, or there's a wiring issue. Unplug devices and test one by one to identify the cause.
Are all outlet strips the same?
No—some offer surge protection, USB ports, or smart features. Choose one that fits your devices and usage.
Can I plug an outlet strip into another outlet strip?
Avoid daisy-chaining strips as it can overload the circuit. Plug high-wattage devices directly into the wall if possible.