New GE Washer Making Noise When Agitating

Quick answer

A new GE washer making noise during agitation could have an unbalanced load, loose parts, or a faulty motor. First, ensure the load is balanced and check for loose components. If the noise persists, inspect the motor coupling or call a professional.

Confirm the symptom

• Noise occurs only during agitation
• Washer is new or recently repaired
• Noise is loud and consistent
• No error codes displayed

Tools and prep

• Screwdriver set
• Infrared thermometer
• Shop vacuum or soft brush
• Socket set
• Multimeter
• Flashlight

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Prep & safety

• Unplug the washer to ensure safety before inspection
• Wait for the washer to cool down before touching any parts
• Clear the area around the washer for easy access

Step-by-step troubleshooting

1. Check Load Balance
   Do: Distribute the laundry evenly in the drum and restart the cycle.
   Observe: Noise stops if the load is unbalanced.
   Means: Unbalanced load causing noise.
   Next: If noise persists, proceed to the next step.
2. Inspect for Loose Parts
   Do: Visually check for loose or missing screws, bolts, or components inside and under the washer.
   Observe: Identify any loose or vibrating parts.
   Means: Loose parts can cause noise during agitation.
   Next: Tighten or replace as needed. If noise continues, proceed to the next step.
3. Listen for Specific Noise Location
   Do: Run the washer and listen closely to identify where the noise is coming from.
   Observe: Noise may come from the motor, belt, or drum.
   Means: Helps pinpoint the source of the noise.
   Next: If the noise is from the motor or belt, proceed to the next step.
4. Check Motor Coupling
   Do: Unplug the washer, remove the front panel, and inspect the motor coupling for cracks or wear.
   Observe: Cracked or worn coupling.
   Means: Faulty motor coupling can cause noise.
   Next: Replace the motor coupling if damaged. If noise still persists, proceed to the next step.
5. Inspect Drive Belt
   Do: Check the drive belt for signs of wear, looseness, or damage.
   Observe: Worn or loose belt.
   Means: A damaged or loose belt can cause noise.
   Next: Replace or adjust the belt if necessary. If noise continues, proceed to the next step.
6. Test Motor with Multimeter
   Do: Use a multimeter to test the motor for continuity and resistance.
   Observe: Abnormal readings indicate a faulty motor.
   Means: Faulty motor can cause noise during agitation.
   Next: Replace the motor if it's faulty. If unsure, call a professional.

Common causes

Parts you might need

When replacing parts, ensure they match the specifications of your GE washer model.

• Motor coupling: match the model number and size of the original part
• Drive belt: match the length and width of the existing belt
• Screws and bolts: match the size and thread type of the original hardware
• Motor: match the voltage, amperage, and model number from the washer's label

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Always refer to the washer's manual for specific part numbers and installation instructions.

When to call a professional

• Noise persists after checking all common issues
• You're unable to locate the source of the noise
• You're not comfortable working with electrical components
• The washer is under warranty and you don't want to risk voiding it

FAQ