Kenmore Washer Shaking Violently (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

Turn off the washer and unplug it. Check for an unbalanced load, level the machine, and ensure the feet are adjusted. If shaking continues, inspect the shock absorbers or motor coupling.

Confirm the symptom

Washer shakes or vibrates violently during spin cycle
Noise increases with load size
Machine moves across the floor during operation

Tools and prep

Screwdriver (flathead and Phillips)
Towel or rags
Level
Owner’s manual
Plug in a surge protector if using an electric tester

Step-by-step troubleshooting

Check Load Balance
Do: Open the washer and redistribute clothes evenly. Avoid overloading.
Observe: Clothes are unevenly distributed or too heavy.
Means: Unbalanced load causes shaking.
Next: Rebalance and restart.
Level the Washer
Do: Use a level to check the machine. Adjust the feet by turning them clockwise or counterclockwise.
Observe: Machine is tilted or uneven.
Means: Uneven floor or improper leveling.
Next: Secure the feet and restart.
Inspect Shock Absorbers
Do: Unplug the washer. Remove the back panel and inspect the shock absorbers for damage or wear.
Observe: Shocks are cracked, broken, or leaking.
Means: Worn shocks can’t dampen vibrations.
Next: Replace damaged shocks.
Check Motor Coupling
Do: Unplug the washer. Remove the front panel and inspect the motor coupling for cracks or wear.
Observe: Coupling is damaged or loose.
Means: A faulty coupling causes excessive vibration.
Next: Replace the motor coupling.
Verify Proper Installation
Do: Ensure the washer is on a stable, flat surface and the feet are fully engaged.
Observe: Washer rocks or wobbles when touched.
Means: Improper installation or loose feet.
Next: Adjust or secure the feet.
Test with Empty Load
Do: Run the washer with no clothes to see if shaking persists.
Observe: Shaking still occurs without a load.
Means: Internal mechanical issue.
Next: Inspect internal components like the drum bearings.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Unbalanced Load Clothes cluster unevenly during spin, causing vibration.	Common	Easy	None
Uneven Floor Machine sits on an incline, causing instability.	Common	Easy	None
Worn Shock Absorbers Shocks lose tension over time, allowing more vibration.	Sometimes	Medium	Shock absorbers
Faulty Motor Coupling Cracks or wear in the coupling lead to misalignment.	Sometimes	Medium	Motor coupling
Loose or Damaged Feet Feet not adjusted properly or damaged, causing wobbling.	Sometimes	Easy–Medium	Feet or leveling kit
Drum Bearings Failure Worn bearings cause the drum to wobble during spin.	Rare	Hard	Drum bearings

Parts matching

If parts are needed, match these based on your diagnosis:

Shock absorbers – Replace if cracked or leaking.
Motor coupling – Replace if damaged or loose.
Feet or leveling kit – Adjust or replace if uneven or damaged.
Drum bearings – Replace if drum wobbles without load.

Check your model number in the owner’s manual for exact part numbers.

When to call a professional

Shaking persists after checking all basic fixes
You hear loud bangs or grinding noises
You suspect drum bearings or internal motor issues
You’re uncomfortable working with electrical components

FAQ

Why does my Kenmore washer shake only during the spin cycle?

The spin cycle generates the most force. An unbalanced load or worn parts like shocks or the motor coupling are common causes.

Can I fix a shaking washer myself?

Yes, for common issues like load balance or leveling. For internal parts like shocks or drum bearings, consider a professional if unsure.

How do I know if the shock absorbers are bad?

Check for cracks, leaks, or if they’re not compressing properly. If they’re damaged, they need replacement.

Is it safe to use my washer if it’s shaking?

No, continued use can cause further damage. Stop the machine and address the issue before using it again.