How to Stop Whirlpool Washer from Shaking (Troubleshooting Guide)

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Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

To stop your Whirlpool washer from shaking, first ensure it's level by adjusting the feet. Check for overloading and redistribute the laundry. If shaking continues, inspect the shock absorbers or motor mounts for wear.

Confirm the symptom

Washer shakes violently during spin cycle
Excessive noise or vibration during operation
Washer moves or slides across the floor while running

Tools and prep

Screwdriver (flathead and Phillips)
Towel or padding for floor protection
Level tool
Owner’s manual for specific model details
Work gloves for safety
Turn off power to the washer at the circuit breaker

Step-by-step troubleshooting

Check Washer Level
Do: Use a level to check the washer's balance. Adjust the feet by turning them clockwise or counterclockwise to stabilize the machine.
Observe: Washer sits evenly with no wobbling.
Means: Uneven floor or misadjusted feet can cause shaking.
Next: If the washer is level, move to the next step.
Inspect Load Balance
Do: Open the washer and check if the load is evenly distributed. Rearrange the laundry to balance the drum.
Observe: Drum spins smoothly without excessive movement.
Means: An unbalanced load is a common cause of shaking.
Next: If shaking persists after balancing the load, proceed to the next step.
Check Shock Absorbers
Do: Locate the shock absorbers (usually on the back or sides of the washer). Inspect them for cracks or wear.
Observe: Shock absorbers show signs of damage or wear.
Means: Worn shock absorbers can't dampen vibrations effectively.
Next: Replace damaged shock absorbers if found.
Examine Motor Mounts
Do: Look at the motor mounts for cracks or looseness. Tighten any loose bolts or replace damaged mounts.
Observe: Motor mounts are secure and undamaged.
Means: Loose or broken motor mounts can cause excessive vibration.
Next: If mounts are intact, move to the next step.
Verify Washer Is Secure
Do: Ensure the washer is not loose on the floor. Check for any movement when you push it gently.
Observe: Washer remains stable and does not move.
Means: A loose washer can shake more during operation.
Next: If the washer is secure, continue to the next step.
Inspect Drum Suspension
Do: Check the drum suspension system for wear or damage. Look for broken springs or worn components.
Observe: Suspension components are intact and functioning properly.
Means: A faulty suspension system can lead to shaking.
Next: Replace any damaged suspension parts if necessary.
Check for Foreign Objects
Do: Look inside the drum and under the washer for any foreign objects that might be causing imbalance.
Observe: No foreign objects are found.
Means: Objects trapped in the drum or under the washer can cause shaking.
Next: If no objects are found, consider professional help.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Uneven Floor The washer sits on an uneven surface, causing it to shake during the spin cycle.	Common	Easy	None
Unbalanced Load Clothes are not evenly distributed in the drum, leading to shaking during spin.	Common	Easy	None
Worn Shock Absorbers Shock absorbers lose their ability to dampen vibrations over time.	Sometimes	Medium	Shock Absorbers
Loose or Damaged Motor Mounts Motor mounts secure the motor and reduce vibration; if damaged, they can't function properly.	Sometimes	Medium	Motor Mounts
Faulty Drum Suspension Worn or broken drum suspension components can cause excessive movement.	Rare	Hard	Drum Suspension Kit
Foreign Objects in Drum Objects like coins or small items can create imbalance during the spin cycle.	Rare	Easy	None

Parts matching

If you need to replace parts, match these common components to your Whirlpool washer model:

Shock Absorbers – Look for part numbers like 393709 or 393710
Motor Mounts – Common part numbers include 393708 or 393711
Drum Suspension Kit – Part numbers vary by model; check the owner’s manual or Whirlpool website
Leveling Feet – Replace if damaged; part numbers are listed in the manual
Washer Stabilizer – Some models use a stabilizer bar; check for part number 393712

Always cross-reference part numbers with your washer’s model and serial number for accuracy.

When to call a professional

Shaking persists after adjusting feet and balancing the load
You notice unusual noises like grinding or knocking
Shock absorbers or motor mounts are damaged beyond simple replacement
Drum suspension components are broken or inaccessible
The washer leaks water while shaking
You're unsure about disassembling internal components
The washer is under warranty and you don’t want to risk voiding it

FAQ

Can I use a vibration pad to stop my washer from shaking?

Yes, placing a vibration pad or rubber mat under the washer can help reduce shaking, especially on uneven floors. However, it's best to first ensure the washer is level and the load is balanced.

How often should I check my washer's shock absorbers?

Inspect shock absorbers every 6–12 months or if you notice increased vibration. Replace them if they show signs of wear or damage.

Is it normal for the washer to vibrate slightly during the spin cycle?

A slight vibration is normal, but excessive shaking or movement is not. If the washer vibrates more than usual, it may indicate a problem with the load balance, shock absorbers, or motor mounts.

Can overloading the washer cause it to shake?

Yes, overloading can lead to an unbalanced load, which causes the washer to shake during the spin cycle. Always follow the manufacturer's load capacity guidelines.