Quick answer
Turn off the dishwasher power and water supply. Check the drain hose for clogs, clear the filter, and inspect the pump. If these don't work, the pump or float switch may need replacement.
Confirm the symptom
- Water remains in the bottom after a cycle
- Dishes are wet despite a completed cycle
- Dishwasher leaks from the drain area
- Error code related to drainage appears on the display
Tools and prep
- Screwdriver (flathead and Phillips)
- Plunger or drain snake
- Bucket or towel
- Flashlight
- Needle-nose pliers
- Replacement parts if needed
- Turn off power at the circuit breaker
- Shut off water supply to the dishwasher
Step-by-step troubleshooting
- Check the Drain HoseDo: Locate the drain hose at the back of the dishwasher and disconnect it. Inspect for clogs or kinks.Observe: Observe if water drains freely or if there's a blockage.Means: A clog or kink in the hose prevents proper drainage.Next: If clogged, clear the blockage with a drain snake or plunger.
- Clean the FilterDo: Remove the filter at the bottom of the dishwasher and clean it under running water.Observe: Check for food particles or debris.Means: A dirty filter can restrict water flow.Next: Reinstall the clean filter and run a test cycle.
- Inspect the PumpDo: Access the pump (usually at the bottom rear of the dishwasher) and check for debris or damage.Observe: Look for blockages or signs of wear.Means: A clogged or faulty pump can't push water out.Next: If clogged, remove debris. If damaged, consider replacing the pump.
- Check the Float SwitchDo: Locate the float switch (near the bottom of the dishwasher) and ensure it moves freely.Observe: Check if the float is stuck or damaged.Means: A stuck float can prevent the pump from activating.Next: If stuck, clean or adjust it. If damaged, replace the float switch.
- Verify Drain Pipe InstallationDo: Ensure the drain hose is properly connected to the sink or disposal and not kinked.Observe: Check for correct height and secure connections.Means: Improper installation can cause drainage issues.Next: Adjust or reattach the hose as needed.
- Test the DishwasherDo: Restore power and water supply, then run a test cycle.Observe: Monitor for proper drainage and leaks.Means: This confirms if the issue is resolved.Next: If still not draining, consider professional help.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Clogged Drain Hose Food particles or debris block water flow. | Common | Easy | None |
| Dirty Filter Accumulated debris restricts water flow. | Common | Easy | None |
| Clogged Pump Debris enters the pump and blocks water discharge. | Sometimes | Medium | Pump |
| Faulty Float Switch The float gets stuck, preventing the pump from activating. | Sometimes | Medium | Float Switch |
| Improper Drain Hose Installation Hose is kinked, too high, or not connected properly. | Sometimes | Easy | None |
| Failed Pump Motor The pump motor burns out and can't push water out. | Rare | Hard | Pump Motor |
| Blocked Air Gap Air gap prevents proper drainage if clogged. | Rare | Medium | None |
| Faulty Control Board Malfunctioning control board fails to activate the pump. | Rare | Hard | Control Board |
Parts matching
If you need replacement parts, match these common components:
- Pump Assembly – Replaces a clogged or failed pump
- Float Switch – Fixes a stuck or broken float
- Drain Hose – Replaces a damaged or kinked hose
- Filter – Replaces a worn or damaged filter
- Pump Motor – Replaces a failed motor in the pump assembly
- Control Board – Addresses electrical issues preventing pump activation
Check your dishwasher model number for exact part compatibility.
When to call a professional
- Water continues to pool after clearing all clogs
- Pump makes loud noises or doesn't activate at all
- Error codes persist after troubleshooting
- You're unable to access or replace internal parts safely
- Dishwasher leaks excessively after repairs
FAQ
Why is my dishwasher not draining even after cleaning the filter?
A clogged drain hose or faulty pump could still be the issue. Check the hose and pump for blockages or damage.
Can a high drain hose cause drainage problems?
Yes, if the hose is too high, it can create a siphon effect. Ensure the hose is installed at the correct height as per the manufacturer's guidelines.
How often should I clean the dishwasher filter?
Clean the filter every 1–2 months to prevent clogs and maintain performance.
What tools do I need to replace a dishwasher pump?
You'll need a screwdriver, pliers, and possibly a wrench. Always turn off power and water before starting.
Is it worth repairing an old dishwasher that won't drain?
If the repair cost is less than 50% of a new unit, it's usually worth fixing. Otherwise, consider replacement.