Repair Riot

How to Fix a Toilet That Keeps Running

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Quick answer

First, check the water level in the tank. If it's too high, adjust the float. If that doesn't work, the flapper may need replacing. Always turn off the water supply before starting any repairs.

Confirm the symptom

Tools and prep

Step-by-step troubleshooting

  1. Check the Water Level
    Do: Remove the tank lid carefully and place it on a stable surface.
    Observe: Look at the water level in the tank. It should be about 1 inch below the overflow tube.
    Means: If the water level is too high, it may be causing the toilet to run.
    Next: Adjust the float if the water level is too high.
  2. Adjust the Float
    Do: Locate the float and adjust the screw or clip to lower the water level.
    Observe: The water level should drop to the correct height.
    Means: Adjusting the float can stop the toilet from running.
    Next: If the toilet still runs, check the flapper.
  3. Inspect the Flapper
    Do: Check the flapper at the bottom of the tank for any signs of wear or damage.
    Observe: A worn or damaged flapper can cause water to leak into the bowl.
    Means: If the flapper is damaged, it needs to be replaced.
    Next: Replace the flapper if necessary.
  4. Replace the Flapper
    Do: Purchase a new flapper that matches your toilet model.
    Observe: Follow the instructions on the package to install the new flapper.
    Means: A new flapper should stop the toilet from running.
    Next: If the toilet still runs, check the flush valve.
  5. Check the Flush Valve
    Do: Inspect the flush valve seat for any mineral deposits or damage.
    Observe: Clean the valve seat with a scrub brush and vinegar if necessary.
    Means: A clean valve seat should stop the toilet from running.
    Next: If the toilet still runs, check the fill valve.
  6. Inspect the Fill Valve
    Do: Check the fill valve for any signs of wear or damage.
    Observe: A faulty fill valve can cause the toilet to run continuously.
    Means: If the fill valve is damaged, it needs to be replaced.
    Next: Replace the fill valve if necessary.
  7. Replace the Fill Valve
    Do: Purchase a new fill valve that matches your toilet model.
    Observe: Follow the instructions on the package to install the new fill valve.
    Means: A new fill valve should stop the toilet from running.
    Next: Turn the water supply back on and test the toilet.
  8. Test the Toilet
    Do: Turn the water supply back on and flush the toilet.
    Observe: Check if the toilet runs continuously after flushing.
    Means: If the toilet stops running, the issue is resolved.
    Next: If the toilet still runs, consider calling a professional.

Common causes

CauseLikelihoodDifficultyPart often needed
High Water Level
The float is set too high, causing water to overflow into the overflow tube.
CommonEasyNone
Worn Flapper
The flapper is damaged or worn out, allowing water to leak into the bowl.
CommonEasy–MediumFlapper
Dirty Flush Valve Seat
Mineral deposits or debris on the flush valve seat prevent a proper seal.
SometimesEasyVinegar, scrub brush
Faulty Fill Valve
The fill valve is not functioning properly, causing water to run continuously.
SometimesMediumFill Valve
Improperly Adjusted Float
The float is not adjusted correctly, leading to a constant water flow.
SometimesEasyNone
Leaking Toilet Handle
The handle is stuck or damaged, causing the flapper to stay open.
RareEasyHandle
Cracked Toilet Tank
A crack in the tank allows water to leak out, causing the toilet to run.
RareHardNew Tank

Parts matching

To fix a running toilet, you may need to replace certain parts. Ensure you get the correct parts for your toilet model.

Take the old part to the hardware store to ensure you get an exact match.

When to call a professional

FAQ

Why is my toilet running intermittently?

Intermittent running can be caused by a faulty fill valve or a worn flapper. Check these parts and replace if necessary.

Can I use any flapper for my toilet?

No, flappers come in different sizes and shapes. Ensure you get the correct one for your toilet model.

How do I adjust the water level in the tank?

Locate the float and adjust the screw or clip to lower the water level to about 1 inch below the overflow tube.

What if the toilet still runs after replacing the flapper?

Check the flush valve seat for mineral deposits and clean it with vinegar. If the problem persists, inspect the fill valve.