GFCI Tripped and Will Not Reset

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Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

Turn off the power at the circuit breaker, unplug devices, and press the reset button. If it still won't reset, there may be a wiring issue or a faulty outlet that needs replacement.

Confirm the symptom

GFCI outlet is in the tripped position
Reset button does not pop out when pressed
No power to the outlet or connected devices
Test button does not work

Tools and prep

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Prep & safety

Turn off the main power to the affected circuit at the breaker box.
Ensure no devices are plugged into the GFCI outlet or downstream outlets.
Wear rubber-soled shoes and use insulated tools for safety.

Step-by-step troubleshooting

Check Power Source
Do: Verify the circuit breaker for the GFCI outlet is in the 'on' position.
Observe: Breaker is off or in the middle position.
Means: Power is not reaching the GFCI outlet.
Next: Turn the breaker fully off, then back on.
Unplug Devices
Do: Unplug all devices from the GFCI outlet and any downstream outlets.
Observe: No devices are connected.
Means: A faulty device may be causing the trip.
Next: Press the reset button on the GFCI outlet.
Reset the GFCI
Do: Press the reset button firmly on the GFCI outlet.
Observe: Reset button pops out and stays in.
Means: The outlet has reset successfully.
Next: Test the outlet with a device.
Test for Power
Do: Use a non-contact voltage tester near the outlet's slots.
Observe: Voltage tester lights up.
Means: Power is reaching the outlet.
Next: Plug in a device to confirm functionality.
Inspect Wiring
Do: Turn off the power and remove the outlet cover to check for loose or damaged wires.
Observe: Loose or frayed wires are present.
Means: Wiring issue is causing the GFCI to trip.
Next: Tighten or replace damaged wires.
Test with Multimeter
Do: Set the multimeter to AC voltage and test between hot and neutral wires.
Observe: Voltage reading is outside the normal range (120V).
Means: There is an electrical issue in the circuit.
Next: Consult an electrician for further diagnosis.
Replace the GFCI Outlet
Do: Turn off the power and replace the GFCI outlet with a new one.
Observe: New outlet resets and powers devices normally.
Means: The old outlet was faulty and needed replacement.
Next: Test the new outlet with the test button.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Faulty GFCI outlet Internal components may be damaged or worn out.	Common	Medium	Replacement GFCI outlet
Ground fault in the circuit Moisture or damaged wiring can cause a ground fault.	Common	Hard	Wire repair kit
Overloaded circuit Too many devices drawing power can trip the GFCI.	Sometimes	Easy	None
Damaged devices A faulty appliance can cause the GFCI to trip.	Sometimes	Easy	None
Loose or corroded connections Poor connections can lead to electrical issues.	Sometimes	Medium	Wire connectors
Main circuit breaker issue A tripped or faulty breaker can prevent power from reaching the GFCI.	Rare	Medium	None
Improper installation Incorrect wiring during installation can cause malfunctions.	Rare	Hard	Professional electrician

Parts you might need

When replacing a GFCI outlet, ensure the new one matches the following:

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Check the label on the old outlet for specifications like 15A or 20A, and ensure the new outlet is rated for the same.

When to call a professional

The GFCI outlet still won't reset after following all steps
You detect a burning smell or see visible damage to the outlet or wiring
You're unsure about working with electrical systems
The issue involves multiple outlets or the main circuit breaker

FAQ

Why won't my GFCI outlet reset?

It may be due to a ground fault, wiring issue, or a faulty outlet. Check for loose wires, damaged devices, or a tripped circuit breaker.

Can I use a regular outlet instead of a GFCI?

No, GFCI outlets are required in areas near water sources like kitchens, bathrooms, and garages for safety.

How often should I test my GFCI outlet?

Test your GFCI outlet monthly by pressing the test button and ensuring it trips, then reset it.

What if the GFCI outlet trips repeatedly?

Repeated tripping indicates an ongoing issue like a ground fault or overload. Unplug devices and check for faults or consult an electrician.