Quick answer
Check the water supply valve and filter. If the dishwasher still doesn’t take in water, inspect the inlet valve and float switch. Replace any faulty parts as needed.
Confirm the symptom
- Dishes are not getting clean
- No water entering the dishwasher during cycles
- You hear the dishwasher running but no water is visible
- Water is not draining from the previous cycle
- You can hear the water pump but no water is coming in
Tools and prep
- Screwdriver (Phillips and flathead)
- Adjustable wrench
- Multimeter
- Plumber’s putty or Teflon tape
- Flashlight
- Safety gloves and goggles
- Plastic container for water collection
- Clean cloth or paper towels
Step-by-step troubleshooting
- Check Water Supply ValveDo: Locate the water supply valve under the sink and ensure it is fully open.Observe: Water should flow freely when the valve is open.Means: If the valve is closed or partially closed, opening it may resolve the issue.Next: If the valve is open and water still doesn’t enter, move to the next step.
- Inspect Water Inlet ValveDo: Use a multimeter to test the inlet valve for continuity. If there is no continuity, the valve is faulty.Observe: The multimeter should show continuity if the valve is working.Means: A faulty inlet valve will need to be replaced.Next: Replace the inlet valve if it is faulty.
- Check Water Inlet FilterDo: Remove the filter from the inlet valve and clean it with a brush and water.Observe: The filter should be free of debris and sediment.Means: A clogged filter can prevent water from entering the dishwasher.Next: If the filter is clean and the issue persists, move to the next step.
- Test the Float SwitchDo: Lift the float switch inside the dishwasher to see if it allows water in.Observe: Water should start entering if the float switch is working.Means: If water doesn’t enter, the float switch may be faulty.Next: Replace the float switch if it is not functioning.
- Inspect the Water Inlet HoseDo: Check the inlet hose for kinks, cracks, or blockages.Observe: The hose should be free of obstructions and in good condition.Means: A damaged or kinked hose can restrict water flow.Next: Replace the inlet hose if it is damaged.
- Check the Dishwasher’s Water Supply LineDo: Ensure the supply line is properly connected and not kinked.Observe: The supply line should be securely attached and free of kinks.Means: A disconnected or kinked supply line can prevent water from entering.Next: Reconnect or replace the supply line if necessary.
- Test the Dishwasher’s Control BoardDo: Check for error codes on the control panel and consult the user manual.Observe: Error codes can indicate specific issues with the control board.Means: If the control board is faulty, it may need to be replaced.Next: Consult a professional if the control board is faulty.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Closed or partially closed water supply valve The water supply is restricted, preventing water from entering the dishwasher. | Common | Easy | None |
| Clogged water inlet filter Debris or sediment can block the filter, restricting water flow. | Common | Easy | Water inlet filter |
| Faulty water inlet valve The valve may be defective and unable to open to allow water in. | Common | Medium | Water inlet valve |
| Faulty float switch The float switch may be stuck or damaged, preventing water from entering. | Sometimes | Medium | Float switch |
| Kinked or damaged inlet hose A kink or blockage in the hose can restrict water flow. | Sometimes | Easy | Inlet hose |
| Disconnected or kinked water supply line The supply line may not be properly connected or could be kinked. | Sometimes | Easy | Water supply line |
| Faulty control board The control board may not be sending the correct signals to the inlet valve. | Rare | Hard | Control board |
Parts matching
If you need to replace parts, look for these common components:
- Water inlet valve
- Float switch
- Water inlet filter
- Inlet hose
- Water supply line
Match the part number from your dishwasher’s manual to ensure compatibility.
When to call a professional
- If the dishwasher still doesn’t take in water after replacing all possible parts
- If you are unsure about electrical testing or replacement
- If the control board is faulty and needs professional diagnosis
- If the issue involves gas lines or complex plumbing
- If you notice water leaks or electrical shorts during the process
FAQ
How do I know if the water supply valve is the issue?
Check if the valve is fully open and if water is flowing to other fixtures. If the valve is closed or partially closed, opening it should resolve the issue.
Can a clogged filter cause the dishwasher not to take in water?
Yes, a clogged water inlet filter can restrict water flow and prevent the dishwasher from filling properly.
What should I do if the inlet valve is faulty?
Replace the inlet valve with a compatible part. Ensure the power and water supply are turned off before starting the replacement.
How do I test the float switch?
Lift the float switch inside the dishwasher. If water does not start entering, the float switch may be faulty and needs replacement.
Why is my dishwasher not taking in water even after checking all parts?
If all parts are functioning correctly, there may be an issue with the control board or a more complex plumbing problem. Consult a professional for further diagnosis.