Quick answer
If your dishwasher isn't heating or drying, check the heating element for damage, ensure the water temperature is at least 120°F, and test the thermostat. Replace faulty parts as needed.
Confirm the symptom
- Dishes remain wet after a full cycle
- No visible heat during the drying phase
- Dishes feel cool to the touch post-cycle
- Dishwasher runs normally but doesn't dry
Tools and prep
- Screwdriver set
- Multimeter
- Thermometer
- Rubber gloves
- Safety goggles
- Owner’s manual
- Turn off power at the circuit breaker before starting
Step-by-step troubleshooting
- Check Water TemperatureDo: Test the hot water temperature at the sink connected to the dishwasher.Observe: Water should be at least 120°F (49°C).Means: Cold water can prevent proper heating and drying.Next: If below 120°F, adjust your water heater settings.
- Inspect Heating ElementDo: Visually check the heating element at the bottom of the dishwasher for cracks or burns.Observe: Damaged or broken element.Means: A faulty heating element won’t generate heat.Next: Test the element with a multimeter for continuity.
- Test Heating Element with MultimeterDo: Set the multimeter to ohms and touch the probes to the heating element terminals.Observe: A reading of 10–30 ohms is normal; no reading means the element is bad.Means: No continuity indicates a failed heating element.Next: Replace the heating element if faulty.
- Check ThermostatDo: Locate the thermostat (usually near the heating element) and test it with a multimeter.Observe: No continuity or inconsistent readings.Means: A faulty thermostat can prevent the heating element from activating.Next: Replace the thermostat if it’s not working.
- Inspect Drain HoseDo: Check the drain hose for kinks or blockages.Observe: Clear, unobstructed hose.Means: A clogged drain can cause water to remain in the dishwasher, preventing drying.Next: Clear any obstructions or replace the hose if damaged.
- Check Vent (if applicable)Do: Inspect the dishwasher vent for debris or blockage.Observe: Clean vent with no obstructions.Means: A blocked vent can trap moisture and reduce drying efficiency.Next: Clean the vent thoroughly.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Faulty Heating Element The heating element is damaged or has no continuity. | Common | Medium | Heating Element |
| Low Water Temperature Incoming water is too cold to activate the heating element effectively. | Common | Easy | None |
| Failed Thermostat The thermostat isn’t sending power to the heating element. | Sometimes | Medium | Thermostat |
| Clogged Drain Hose Standing water prevents proper drying. | Sometimes | Easy | Drain Hose |
| Blocked Vent Moisture can’t escape, leading to wet dishes. | Rare | Easy | Vent Assembly |
| Malfunctioning Control Board The control board isn’t sending power to the heating system. | Rare | Hard | Control Board |
Parts matching
Common parts needed for a dishwasher not heating or drying:
- Heating Element
- Thermostat
- Thermistor
- Drain Hose
- Vent Assembly
Always refer to your dishwasher’s manual to confirm the correct part numbers for your model.
When to call a professional
- If you’re unsure about electrical testing or component replacement
- If the problem persists after replacing all suspected parts
- If the dishwasher is under warranty and you don’t want to risk voiding it
- If you detect a burning smell or electrical issues during inspection
FAQ
Why is my dishwasher not drying even though the heating element works?
A working heating element could still have issues with the thermostat, water temperature, or a clogged drain preventing proper drying.
Can I use my dishwasher without the heating element?
Yes, but dishes will not dry properly, and there’s a risk of bacterial growth due to lack of heat sanitization.
How long does a dishwasher heating element last?
Typically 5–10 years, depending on usage and water quality.
Is it worth replacing a heating element or should I buy a new dishwasher?
If the dishwasher is less than 8 years old, replacing the heating element is usually cost-effective. For older units, consider replacement.