Brand New Maytag Washer Making Noise (Troubleshooting Guide)

On this page

Quick answer
Confirm the symptom
Tools and prep
Step-by-step troubleshooting
Common causes table
Parts matching
When to call a pro
FAQ
Related guides

Quick answer

A brand new Maytag washer making noise could be due to improper installation, loose parts, or an uneven floor. Check the leveling, secure all components, and ensure the area is clear of obstructions.

Confirm the symptom

Washer is brand new (under 6 months old)
Noise occurs during agitation or spin cycles
Noise is loud or unusual (e.g., grinding, thumping)

Tools and prep

Phillips screwdriver
Towel or mat (to protect floors)
Owner's manual
Level (optional)
Power drill (if adjusting feet)
Safety gloves

Step-by-step troubleshooting

Check Washer Level
Do: Ensure the washer is on a flat, stable surface. Adjust the leveling feet if necessary.
Observe: Washer rocks or tilts to one side.
Means: Uneven floor or improper leveling can cause noise.
Next: Level the washer and test again.
Inspect for Loose Parts
Do: Check the back and sides of the washer for loose screws, panels, or components.
Observe: Screws or panels are loose or vibrating.
Means: Loose hardware can cause rattling or thumping noises.
Next: Tighten all loose parts and test the washer.
Clear Obstructions
Do: Ensure there is at least 2 inches of clearance around the washer, especially the back and sides.
Observe: Washer is too close to walls or cabinets.
Means: Obstructions can amplify or cause noise.
Next: Move the washer away and test again.
Check Drum Balance
Do: Run the washer with a small load of towels or empty to see if the noise persists.
Observe: Noise only occurs with certain loads.
Means: Imbalanced load can cause loud noises during spin cycles.
Next: Distribute the load evenly and test again.
Verify Installation
Do: Review the installation instructions to ensure the washer was installed correctly.
Observe: Installation steps were missed or done incorrectly.
Means: Improper installation can lead to noise and performance issues.
Next: Correct any installation errors and test the washer.
Test with Power Off
Do: Unplug the washer for 10 minutes, then plug it back in and run a test cycle.
Observe: Noise disappears after reset.
Means: A temporary electrical issue may have caused the noise.
Next: Monitor the washer for recurring noise.
Contact Customer Support
Do: If the noise persists, contact Maytag customer support for further assistance.
Observe: Noise continues despite troubleshooting.
Means: There may be a manufacturing defect or deeper issue.
Next: Arrange for a service call or return the washer if under warranty.

Common causes

Cause	Likelihood	Difficulty	Part often needed
Uneven Floor An unlevel washer can vibrate and create noise during operation.	Common	Easy	Leveling feet
Loose Components Loose screws or panels can vibrate and cause rattling or thumping.	Common	Easy	Screws, washers
Improper Installation Missing or incorrect installation steps can lead to noise and performance issues.	Sometimes	Easy–Medium	Installation kit
Obstructions Objects near the washer can amplify or cause noise during operation.	Sometimes	Easy	None
Imbalanced Load Unevenly distributed laundry can cause loud noises during spin cycles.	Sometimes	Easy	None
Manufacturing Defect A new washer may have a defect that causes unusual noises.	Rare	Hard	Replacement parts or service
Loose Drum Components Internal drum parts may be loose or misaligned, causing noise.	Rare	Hard	Drum assembly or service

Parts matching

If you need replacement parts for your Maytag washer, match your model number to the correct components.

Locate the model number on the washer's data plate (inside the door or back panel).
Visit Maytag's website or a trusted parts retailer to search by model.
Verify the part is compatible with your specific washer model.
Purchase OEM (Original Equipment Manufacturer) parts for best performance.
Check if the part is covered under warranty before purchasing.
Use the owner's manual to identify and replace parts correctly.
Consider professional installation for complex parts.

Always cross-reference the part number with your washer's model to avoid compatibility issues.

When to call a professional

Noise persists after following all troubleshooting steps
You hear grinding, screeching, or other severe noises
The washer vibrates excessively and cannot be stabilized
You suspect internal component failure or manufacturing defects
You are unsure about handling electrical or mechanical parts
The washer is under warranty and you want to avoid voiding it

FAQ

Why is my new Maytag washer making a loud thumping noise?

A loud thumping noise is often caused by an imbalanced load or loose components. Ensure the load is evenly distributed and all parts are tightened.

Can an uneven floor cause my Maytag washer to make noise?

Yes, an unlevel washer can vibrate and create noise. Adjust the leveling feet to ensure the washer sits evenly on the floor.

What should I do if the noise only happens during the spin cycle?

Check for an imbalanced load or loose drum components. If the issue persists, contact Maytag customer support for further assistance.

Is it normal for a new washer to make some noise?

Mild noise during operation is normal, but loud or unusual noises should be investigated. Refer to the owner's manual for expected sounds.

How can I prevent my Maytag washer from making noise in the future?

Ensure the washer is level, maintain proper clearance, and distribute loads evenly. Regularly check for loose parts and follow the owner's manual guidelines.