Quick answer
If your Amana washer is stuck on the drain cycle, unplug it for 1 minute to reset the system. If it continues, check the drain pump filter for clogs and ensure the water is fully drained before restarting the cycle.
Confirm the symptom
- Washer continuously drains without progressing to next cycle stage
- Drain pump motor is running but not moving water
- Washer makes gurgling or bubbling sounds during drain cycle
Tools and prep
- Screwdriver (Phillips and flathead)
- Plumber’s putty or silicone sealant
- Bucket for water collection
- Work gloves
- Flashlight
- Unplug washer before starting work
Step-by-step troubleshooting
- Unplug the WasherDo: Turn off the power at the circuit breaker or unplug the washer.Observe: Washer stops all activity.Means: Power interruption resets the system.Next: Wait 1 minute, then plug back in and restart the cycle.
- Check Drain Pump FilterDo: Locate the drain pump filter (usually at the front or bottom of the washer) and remove it using a screwdriver.Observe: Filter may be clogged with lint, hair, or debris.Means: Clogged filter prevents proper drainage.Next: Clean the filter thoroughly and reinstall it.
- Inspect Drain HoseDo: Check the drain hose for kinks, clogs, or improper installation.Observe: Hose is clear and properly connected.Means: Blocked or misaligned hose can cause drainage issues.Next: Straighten or reposition the hose if needed.
- Test Drain PumpDo: Plug the washer back in and run a drain-only cycle to see if the pump works.Observe: Drain pump runs but no water is drained.Means: Pump may be faulty or clogged internally.Next: Inspect the pump for damage or replace it.
- Check Water Level SensorDo: Access the water level pressure switch and inspect for damage or dirt.Observe: Switch appears clean and undamaged.Means: Faulty sensor can cause incorrect water level readings.Next: Replace the water level sensor if damaged.
- Verify Water SupplyDo: Ensure both cold and hot water valves are fully open.Observe: Water flows freely into the washer.Means: Restricted water supply can cause drainage problems.Next: Adjust or repair water valves if necessary.
- Run Diagnostic ModeDo: Consult the user manual for model-specific diagnostic mode instructions and run a test cycle.Observe: Washer displays error codes or performs self-tests.Means: Diagnostic mode can identify specific issues.Next: Address the identified issue based on the diagnostic results.
- Inspect for Mechanical IssuesDo: Check for any mechanical obstructions in the drum or pump area.Observe: No foreign objects or blockages are present.Means: Obstructions can prevent proper drainage.Next: Remove any obstructions and restart the cycle.
Common causes
| Cause | Likelihood | Difficulty | Part often needed |
|---|---|---|---|
| Clogged Drain Pump Filter Debris and lint block water flow through the pump. | Common | Easy | Drain Pump Filter |
| Faulty Drain Pump The pump motor or impeller is damaged or worn out. | Common | Medium | Drain Pump |
| Clogged Drain Hose Lint or debris accumulates in the hose, restricting water flow. | Sometimes | Easy | Drain Hose |
| Malfunctioning Water Level Sensor The sensor incorrectly signals the washer that water remains. | Sometimes | Medium | Water Level Sensor |
| Blocked Vent or Air Gap A blocked vent or air gap prevents proper drainage. | Rare | Easy | Vent or Air Gap |
| Faulty Lid Switch The lid switch prevents the washer from advancing if not properly engaged. | Rare | Medium | Lid Switch |
| Control Board Issue A malfunctioning control board can cause the washer to get stuck on a cycle. | Rare | Hard | Control Board |
Parts matching
Common parts needed for fixing an Amana washer stuck on the drain cycle include:
- Drain Pump Filter
- Drain Pump
- Drain Hose
- Water Level Sensor
- Vent or Air Gap
- Lid Switch
- Control Board
Purchase OEM (Original Equipment Manufacturer) parts for compatibility and reliability.
When to call a professional
- The washer still doesn’t drain after cleaning the filter and hose.
- You hear unusual noises from the drain pump but can’t identify the issue.
- You suspect a faulty control board or water level sensor but lack the tools to test them.
- The problem persists after replacing the drain pump and other accessible parts.
- You are unsure about performing electrical or mechanical repairs safely.
FAQ
Why is my Amana washer stuck on the drain cycle?
This can happen due to a clogged drain pump filter, a faulty drain pump, or a malfunctioning water level sensor. Check these components first for the issue.
How do I reset my Amana washer if it's stuck on the drain cycle?
Unplug the washer for 1 minute, then plug it back in. This can often reset the system and resolve minor issues.
Can a clogged drain hose cause the washer to get stuck on the drain cycle?
Yes, a clogged or kinked drain hose can prevent proper drainage, causing the washer to remain on the drain cycle until the issue is resolved.
What should I do if the drain pump is making noise but not draining water?
Check for clogs in the pump and hose. If the pump is damaged, it may need to be replaced by a professional or with a new OEM part.
Is it safe to use chemical drain cleaners on my Amana washer?
No, chemical drain cleaners can damage the washer’s internal components. Use a plunger or a wet/dry vacuum to clear minor clogs instead.